Enders, Albrecht; Jelassi, Tawfik - In: European Management Journal 18 (2000) 5, pp. 542-550
The authors discuss the advantages and disadvantages of traditional store-based and online retailing. To minimise the drawbacks, the emerging trend in retailing is a covergence of the two business models of retailing. Several examples of major companies in 'bricks-and-mortar' and 'online...