The growing adoption of electronic shelf-edge labels has created a new business opportunity for firms in the retail grocery industry – adjusting produce prices in real time. In addition to the well-known challenges in typical revenue management applications, selling products at the right time...

The purpose of this paper is to investigate the structural properties of the optimal batch acceptance policy in a Markovian queueing system where different classes of customers arrive in batches and the buffer capacity is finite. We prove that the optimal policy can possess certain monotonicity...

We consider a logistics spot market where the transportation orders from a number of firms are matched with two types of carriers through a reverse auction. In the spot market, local carriers compete with in-transit carriers that have lower costs. In order to analyze the effects of implementing...

It is known that inaccurate inventory records can lead to profit losses in a supply chain. Inventory records may not be correct due to various reasons such as transaction errors, misplacement, shrinkage, etc. In order to eliminate inventory inaccuracy, companies may invest in new information...

This paper models a call center as a Markovian queue with multiple servers, where customer impatience, and retrials are modeled explicitly. The model is analyzed as a continuous time Markov chain. The retrial phenomenon is explored numerically using a real example, to demonstrate the magnitude...

We consider the single period stochastic inventory (newsvendor) problem with downside risk constraints. The aim in the classical newsvendor problem is maximizing the expected profit. This formulation does not take into account the risk of earning less than a desired target profit or losing more...

We consider a manufacturing facility that produces a single item that is demanded by several different classes of customers. The inventory-related cost performance of such a system can be improved by effective allocation of production and inventories. We obtain the optimal parameters for three...