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Service quality : new directions in theory and practice
Rust, Roland T. (ed.) - 1994
Persistent link: https://www.econbiz.de/10000347620
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Quality at work
Hodgson, Alan - 1988 - 2. print
Persistent link: https://www.econbiz.de/10000139671
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Quality circles - a broader perspective
Russell, Sean; Dale, Barrie G. - 1989
Persistent link: https://www.econbiz.de/10000139672
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Strategic quality management
Reitsperger, Wolf D. (contributor) - 1993
Persistent link: https://www.econbiz.de/10000143246
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How to lower health care costs by improving health care quality : results-based continuous quality improvement
Sloan, M. Daniel - 1994
Persistent link: https://www.econbiz.de/10000373821
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Models and analysis for production management
Hottenstein, Michael P. - 1968
Persistent link: https://www.econbiz.de/10000332142
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The Milbank quarterly
Boston, Mass. [u.a.] : Wiley-Blackwell; anfangs: New … - 64.1986-99 (2021)
Persistent link: https://www.econbiz.de/10000365910
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Improving data warehouse and business information quality : methods for reducing costs and increasing profits
English, Larry P. - 1999
Persistent link: https://www.econbiz.de/10000678473
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Quality control, reliability, and engineering design
Dhillon, Balbir S. - 1985
Persistent link: https://www.econbiz.de/10000685226