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The role of product involvement in e-service evaluations
Wang, Paul; Gudergan, Siegfried; Lings, Ian - In: International journal of electronic marketing and … 2 (2008/09) 1, pp. 59-79
Persistent link: https://www.econbiz.de/10003651016
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Kundenzufriedenheit in Online-Beziehungen : Ergebnisse einer empirischen Studie
Wiedmann, Klaus-Peter; Langner, Sascha; Siecinski, Jessica - 2007
Persistent link: https://www.econbiz.de/10014007209
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Customer search in response to sales taxes : the Internet versus catalogs
Anderson, Eric T.; Fong, Nathan M.; Simester, Duncan; … - In: MSI reports : working paper series (2008) 4, pp. 25-45
Persistent link: https://www.econbiz.de/10003814430
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Online shopping and catalog shopping : exogenous and endogenous antecedents of consumers' channel choice
Madlberger, Maria - In: Web technologies for commerce and services online, (pp. 170-192). 2008
Persistent link: https://www.econbiz.de/10003634211
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Building with bricks and mortar : the revenue impact of opening physical stores in a multichannel environment
Pauwels, Koen; Neslin, Scott A. - In: MSI reports : working paper series (2008) 1, pp. 25-45
Persistent link: https://www.econbiz.de/10003727166
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Evaluating product search and recommender systems for E-commerce environments
Pu, Pearl; Chen, Li; Kumar, Pratyush - In: Electronic commerce research 8 (2008) 1/2, pp. 1-27
Persistent link: https://www.econbiz.de/10003728115
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The last mile of e-commerce - unattended delivery from the consumers and eTailers' perspectives
Xu, Mark; Ferrand, Brett; Robertson, Martyn - In: International journal of electronic marketing and … 2 (2008/09) 1, pp. 20-38
Persistent link: https://www.econbiz.de/10003650949
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Der neckermann.de-Weg : Erfolgsbeispiel für die Migration zum Internetanbieter
Krechting, Markus J. - In: WEB 2.0 : Hype oder Substanz?, (pp. 63-76). 2008
Persistent link: https://www.econbiz.de/10003784644
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Was bringt ein Pageflip in Online-Katalogen dem Produktmarketing?
Schulte, Frank P.; Heineken, Edgar; Gall, Simon - In: i-com : journal of interactive media 8 (2009) 2, pp. 40-46
Persistent link: https://www.econbiz.de/10003880003
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Effizientes Kundenmanagement über den gesamten Lebenszyklus : am Anfang war das Risikomanagement ; praktische Erfahrungen aus dem Versand- und Onlinehandel
Rambold, Alexandra - In: Kundenabwanderung : Früherkennung, Prävention, …, (pp. 213-235). 2009
Persistent link: https://www.econbiz.de/10003887058