Gould, B - In: The Antidote 3 (1998) 4, pp. 23-25
Wonders whether it is better to drive change from the top, pushing it down into the organization, or should managers be cultivating the emergence of change from the bottom up?; Pinpoints the 8 typical problems with top‐down changes as: change is disorderly; vision or delusion?; different views...