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Unwinding the work culture causes of employee stress and burnout

In: Human Resource Management International Digest 31 (2023) 7, pp. 41-43

from Pakistan sets out to demystify the relationship between role stress, transformational leadership, job burnout, and …

Persistent link: https://www.econbiz.de/10014754354

Political connections and organisational performance: evidence from Pakistan

Cheema, Moeen Umar; Munir, Rahat; Su, Sophia - In: International Journal of Accounting & Information Management 24 (2016) 4, pp. 321-338

performance in a South Asian country, Pakistan. Design/methodology/approach Data were collected for 250 non …-financial organisations listed on the Karachi Stock Exchange of Pakistan. Multiple linear regression analysis was used to empirically test the … research question. Findings PCs in Pakistan are common across all industries. The study found a significantly negative effect …

Persistent link: https://www.econbiz.de/10014759395

Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context

Mohsin Butt, Muhammad; Aftab, Muhammad - In: International Journal of Bank Marketing 31 (2013) 1, pp. 6-23

questionnaire was designed to collect data from the regular users of online services of Islamic banks in Pakistan. Convenience … centres of Pakistan. A total of 350 questionnaires were distributed, out of which 292 returned questionnaires were suitable …

Persistent link: https://www.econbiz.de/10014760060

The effect of motivation on trust in the acceptance of internet banking in a low income country

Akhlaq, Ather; Ahmed, Ejaz - In: International Journal of Bank Marketing 31 (2013) 2, pp. 115-125

. However, the sample has been taken from the biggest city of Pakistan, Karachi, which accommodates people from almost every …

Persistent link: https://www.econbiz.de/10014760066

How service quality influences brand equity

Jahanzeb, Sadia; Fatima, Tasneem; Mohsin Butt, Muhammad - In: International Journal of Bank Marketing 31 (2013) 2, pp. 126-141

foreign banks in the Islamabad and Rawalpindi regions of Pakistan. The hypothesized relationships were tested using structural …

Persistent link: https://www.econbiz.de/10014760067

Impact of service quality, corporate image and customer satisfaction towards customers’ perceived value in the banking sector in Pakistan

Zameer, Hashim; Tara, Anam; Kausar, Uzma; Mohsin, Aisha - In: International Journal of Bank Marketing 33 (2015) 4, pp. 442-456

image on customer perceived value in the banking sector of Pakistan. Design/methodology/approach – A model is developed to … collected from 200 respondents taken from the five major cities of Pakistan using structured questionnaire. Correlation and …

Persistent link: https://www.econbiz.de/10014760542

Customer responses to CSR in the Pakistani banking industry

Khan, Zia; Ferguson, David; Pérez, Andrea - In: International Journal of Bank Marketing 33 (2015) 4, pp. 471-493

(CSR) perceptions impact on the perceived service quality (PSQ)-loyalty relationship in the banking industry of Pakistan … of 408 customers of five different banks of Pakistan, the hypothesized model is tested through partial least squares … based structural equation modelling. Findings – The findings demonstrate that banking customers in Pakistan recognise CSR as …

Persistent link: https://www.econbiz.de/10014760877

Value co-destruction between customers and frontline employees

Kashif, Muhammad; Zarkada, Anna - In: International Journal of Bank Marketing 33 (2015) 6, pp. 672-691

Purpose – The incidents of customer abuse of frontline service employees during service encounters are increasing which has led to co-destructruction of value. The service strategists makers are struggling hard to frame a holistic picture of such incidents to be able to reduce the number of...

Persistent link: https://www.econbiz.de/10014761003

Mobile banking services adoption in Pakistan: are there gender differences?

Glavee-Geo, Richard; Shaikh, Aijaz Ahmed; Karjaluoto, Heikki - In: International Journal of Bank Marketing 35 (2017) 7, pp. 1090-1114

individual’s intention to adopt mobile banking (m-banking) services in Pakistan. Design/methodology/approach A survey approach … was used with a sample of 189 responses from across Pakistan. Multi-group analysis was performed in order to detect gender …. Originality/value This is the first study on m-banking services adoption in Pakistan to examine the role of gender in the …

Persistent link: https://www.econbiz.de/10014761011

A postcolonial perspective on cultural identity: the Balti people “of” Pakistan

Dryland, Estelle; Syed, Jawad - In: Equality, Diversity and Inclusion: An International Journal 30 (2011) 1, pp. 41-57

they face in the nation state of Pakistan. Design/methodology/approach – The paper uses a postcolonial lens to offer a … review and synthesis of issues of cultural identity of the Balti people of Pakistan. Findings – The review demonstrates how … as well as contextual in its construction. It reveals that while the state of Pakistan has been able to assert its …

Persistent link: https://www.econbiz.de/10014719971