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Latina/o food industry employees’ work experiences : work barriers, facilitators, motivators, training preferences, and perceptions
Kanagui-Muñoz, Marlen; Garriott, Patton O.; Flores, Lisa Y. - In: Journal of career development 39 (2012/13) 1, pp. 118-139
Persistent link: https://www.econbiz.de/10009491115
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Consequences of empowerment among restaurant servers : helping behaviors and average check size
Kim, Peter Beomcheol; Losekoot, Erwin; Milne, Simon - In: Management decision : MD 51 (2013) 4, pp. 781-794
Purpose: This study seeks to investigate the impact of empowerment on both organizational citizenship behavior (OCB) and average check size per customer for individual restaurant servers in the United States. Design/methodology/approach: This empirical study was designed by using three different...
Persistent link: https://www.econbiz.de/10009755740
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Effects of attitudes vs experience of workplace fun on employee behaviors : focused on Generation Y in the hospitality industry
Choi, Young Gin; Kwon, Junehee; Kim, Wansoo - In: International journal of contemporary hospitality management 25 (2013) 3, pp. 410-427
Persistent link: https://www.econbiz.de/10009730476
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Hotel employees' uniform and their self-perceptions in Southern California
Yeh, Ronnie; Tu, Yi-ting; Chuang, Ning-kuang; Lin, … - In: Tourism management perspectives : TMP 6 (2013), pp. 79-81
Persistent link: https://www.econbiz.de/10009734911
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Face time in the hotel industry : an exploration of what it is and why it happens
O’Neill, John W. - In: Journal of hospitality & tourism research : JHTR ; the … 36 (2012) 4, pp. 478-494
Persistent link: https://www.econbiz.de/10009664103
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When does the devil make work? : an empirical study of the impact of workload on worker productivity
Tan, Tom Fangyun; Netessine, Serguei - 2012
Persistent link: https://www.econbiz.de/10009622295
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Antecedents and outcomes of flight attendants' job satisfaction
Ng, Siew Imm; Sambasivan, Murali; Siti Zubaidah - In: Journal of air transport management 17 (2011) 5, pp. 309-313
Persistent link: https://www.econbiz.de/10009408959
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Generational differences in work values and attitudes among frontline and service contact employees
Gursoy, Dogan; Chi, Christina Geng-qing; Karadag, Ersem - In: International journal of hospitality management 32 (2013), pp. 40-48
Persistent link: https://www.econbiz.de/10009717678
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The prevalence of obesity among foodservice employees
Pizam, Abraham - In: International journal of hospitality management 32 (2013), pp. 1
Persistent link: https://www.econbiz.de/10009717688