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Service quality
20,655
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20,639
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10,534
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10,257
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6,174
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6,151
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5,279
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4,428
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4,022
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4,013
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2,563
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2,005
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1,975
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1,907
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1,894
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1,820
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1,804
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1,790
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1,701
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1,641
Gesundheitsversorgung
1,626
Unternehmensarchitektur
1,598
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1,562
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1,445
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1,385
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Mattoo, Aaditya
191
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93
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76
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61
Bruhn, Manfred
58
Francois, Joseph F.
58
Adlung, Rudolf
53
Propper, Carol
53
Straume, Odd Rune
52
Ariu, Andrea
48
Wirtz, Bernd W.
48
Sauvé, Pierre
46
Hanushek, Eric Alan
45
Borchert, Ingo
44
Rivkin, Steven G.
43
Shepherd, Ben
43
Gassmann, Oliver
42
Han, Heesup
42
Parida, Vinit
42
Prybutok, Victor R.
40
Mattila, Anna S.
39
Nielsen, Christian
39
Roy, Martin
39
Whalley, John
39
Bouwman, Harry
38
Tarr, David G.
38
Brekke, Kurt R.
37
Nordås, Hildegunn Kyvik
36
Fink, Carsten
35
Gravelle, Hugh
35
Heinemann, Gerrit
35
Sáez, Sebastián
34
Krcmar, Helmut
33
Shingal, Anirudh
33
Prentice, Catherine
32
Gootiiz, Batshur
31
Langhammer, Rolf J.
30
Miroudot, Sébastien
30
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
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National Bureau of Economic Research
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Springer Fachmedien Wiesbaden
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OECD
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IGI Global
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International Monetary Fund
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World Bank
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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World Trade Organization
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Verlag Dr. Kovač
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Economic Research and Statistics Division (ERSD), World Trade Organization (WTO)
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World Bank Group
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HAL
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Springer-Verlag GmbH
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Books on Demand GmbH <Norderstedt>
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Edward Elgar Publishing
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Europäische Kommission
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UNCTAD
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UNCTAD / Secretariat
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Weltbank
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C.E.P.R. Discussion Papers
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Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
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Nomos Verlagsgesellschaft
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Walter de Gruyter GmbH & Co. KG
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OECD / Joint Working Party of the Committee for Agriculture and the Trade Committee
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Verlag Franz Vahlen
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Eric Cuvillier <Firma>
11
International Trade Centre
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Haufe-Lexware GmbH & Co. KG
10
Shaker Verlag
10
Springer International Publishing
10
United States International Trade Commission
10
IESE Business School, Universidad de Navarra
9
International Telecommunications Society (ITS)
9
Redline Verlag
9
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9
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8
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International journal of hospitality management
409
Journal of business research : JBR
389
Journal of retailing and consumer services
339
SpringerLink / Bücher
333
The service industries journal
327
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
223
The journal of services marketing
216
NBER working paper series
211
Working paper / National Bureau of Economic Research, Inc.
207
Springer eBook Collection
204
NBER Working Paper
189
Journal of air transport management
180
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
165
Technological forecasting & social change : an international journal
165
Industrial marketing management : the international journal for industrial and high-tech firms
143
Services marketing quarterly
143
Journal of hospitality marketing & management
138
The TQM journal : the international review of organizational improvement
129
Tourism management : research, policies, practice
125
Journal of business models : JOBM
124
Journal of travel and tourism marketing
123
Service business
122
Cogent business & management
118
International journal of quality and service sciences
118
International journal of quality & reliability management
113
International journal of productivity and quality management : IJPQM
111
Journal of service management
110
International journal of services and operations management
107
Journal of service research : JSR
104
Policy research working paper : WPS
104
Health care management review : HCM review
102
The accounting review : a publication of the American Accounting Association
95
Total quality management & business excellence
95
Discussion paper / Centre for Economic Policy Research
93
Discussion paper series / IZA
92
Quality management journal : QMJ
92
International journal of services, economics and management
91
Information systems and e-business management : ISeB
90
International journal of business information systems : IJBIS
88
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ECONIS (ZBW)
37,696
RePEc
887
EconStor
538
BASE
80
Other ZBW resources
40
USB Cologne (EcoSocSci)
37
OLC EcoSci
35
USB Cologne (business full texts)
22
ArchiDok
3
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date (oldest first)
1
Principles of servitization and definition of an architecture for model driven service system engineering
Ducq, Yves
;
Chen, David
;
Alix, Thècle
- In:
Enterprise interoperability : 4th International IFIP …
,
(pp. 117-128)
.
2012
Persistent link: https://www.econbiz.de/10009631597
Saved in:
2
Product lifecycle management framework for business transformation
Donoghue, Ilkka D. M.
;
Hannola, Lea T.
;
Papinniemi, Jorma J.
- In:
LogForum : elektroniczne czasopismo naukowe z dziedziny …
14
(
2018
)
3
,
pp. 293-303
Persistent link: https://www.econbiz.de/10012153396
Saved in:
3
IMAF : a visual innovation methodology based on ArchiMate framework
Zhou, Zhengshu
;
Zhi, Qiang
;
Morisaki, Shuji
;
Yamamoto, …
- In:
International journal of enterprise information systems …
16
(
2020
)
1
,
pp. 31-52
Persistent link: https://www.econbiz.de/10012182690
Saved in:
4
A rationale for the choice of enterprise architecture method and software technology in a software driven enterprise
Venkatesan, D.
;
Sridhar, S.
- In:
International journal of business information systems : …
32
(
2019
)
3
,
pp. 272-311
Persistent link: https://www.econbiz.de/10012154568
Saved in:
5
Promoting business-IT alignment through agent metaphor-based software technology
Venkatesan, D.
;
Sridhar, S.
- In:
International journal of information technology and …
20
(
2021
)
1/2
,
pp. 178-206
Persistent link: https://www.econbiz.de/10012511579
Saved in:
6
Adaptive enterprise architecture process for global companies in a digital IT era
Masuda, Yoshimasa
;
Zimmermann, Alfred
;
Bass, Matt
; …
- In:
International journal of enterprise information systems …
17
(
2021
)
2
,
pp. 21-43
Persistent link: https://www.econbiz.de/10012519999
Saved in:
7
The role of service-oriented architecture as a part of the business model
Alkkiomäki, Ville
- In:
International journal of business information systems : …
21
(
2016
)
3
,
pp. 368-387
Persistent link: https://www.econbiz.de/10011520613
Saved in:
8
Internet of things (IoT) interoperability success criteria
Abdelghaffar, Hany
;
Abousteit, Mohamed
- In:
International journal of enterprise information systems …
17
(
2021
)
1
,
pp. 85-105
Persistent link: https://www.econbiz.de/10012496495
Saved in:
9
Development of a service blueprint for the online-to-offline integration in service
Ryu, Do-Hyeon
;
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238381
Saved in:
10
Challenges in modelling healthcare services : a study case of information architecture perspectives
Jamil, George Leal
;
Vieira, Augusto Alves Pinho
;
Jamil, …
- In:
Handbook of research on information architecture and …
,
(pp. 1-23)
.
2015
Persistent link: https://www.econbiz.de/10011410422
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