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A review of employee innovative behavior in services
Li, Minglong; Hsu, Cathy H. C. - In: International journal of contemporary hospitality management 28 (2016) 12, pp. 2820-2841
Persistent link: https://www.econbiz.de/10011610992
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Employee engagement and affective organizational commitment : mediating role of employee voice among Indian service sector employees
Jena, Lalatendu Kesari; Bhattacharyya, Pratishtha; … - In: Vision : the journal of business perspective 21 (2017) 4, pp. 356-366
Persistent link: https://www.econbiz.de/10011833557
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Good or bad staff? : hotel employees' core self-evaluations impacting service effort and service sabotage considering leader-member exchange moderation
Dai, You-De; Zhuang, Wen-Long; Hsu, Shih-Yun; Huan, … - In: Tourism management perspectives : TMP 32 (2019), pp. 1-9
Persistent link: https://www.econbiz.de/10012128981
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In pursuit of service productivity and customer satisfaction : the role of resources
Lee, Jenny Jiyeon; Patterson, Paul G.; Ngo, Liem Viet - In: European journal of marketing : EJM 51 (2017) 11/12, pp. 1836-1855
Persistent link: https://www.econbiz.de/10011773769
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Employee service innovative behavior : the roles of leader-member exchange (LMX), work engagement, and job autonomy
Garg, Shreya; Dhar, Rajib - In: International journal of manpower 38 (2017) 2, pp. 242-258
Persistent link: https://www.econbiz.de/10011708365
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Do job autonomy influence employee engagement? : examining the mediating role of employee voice in the Indian service sector
Sheoran, Neha; Goyal, Richa; Sharma, Himani - In: Metamorphosis : a journal of management research 21 (2022) 2, pp. 86-97
Persistent link: https://www.econbiz.de/10013435223
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Impact of remote working environment on employee motivation, engagement, and job satisfaction : a study of service sector from UAE
Jawabri, Adnan; Alarmoti, Ayman; Rehman, Waheedur - In: Business and Economic Research : BER 12 (2022) 1, pp. 82-98
Persistent link: https://www.econbiz.de/10013473293
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Moderating effect of mindfulness in psychological contract breach and work engagement relationship
Afshan, Gul - In: International journal of happiness and development 7 (2022) 3, pp. 183-202
Persistent link: https://www.econbiz.de/10014313184
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Reducing employee turnover intentions in the service sector : the connection between human resource development practices and employee engagement
Fulmore, Julia A.; Fulmore, Anthony L.; Mull, Mandolen; … - In: Human resource development quarterly 34 (2023) 2, pp. 127-153
Persistent link: https://www.econbiz.de/10014330072
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Bridging two tales of engagement : a meta-analytic review of employee engagement and customer engagement in service contexts
Michel, Eric J.; Lindsey-Hall, Kristina K.; Kepes, Sven; … - In: Journal of service management 34 (2023) 5, pp. 843-866
Persistent link: https://www.econbiz.de/10014456476