This paper investigates the potential use of information systems (IS) for enhancing the supply chains of organisations positioned in the intellectual property (IP) sector. Exploratory research has been conducted through the lens of a patent and trade mark agent who is involved in advising on a...

In this paper, we (1) analyse the German public IT-spending programme 2009-11 adopted after the crisis in terms of its tangible vs. intangible asset creation, (2) consider this relatively well-described programme as a use case for categorising IT-related intangibles in government beyond software...

Chapter 1 Innovation and Service Delivery: Conceptual and Contextual Framework -- Chapter 2 Striving for a Digital Bangladesh and Service Delivery -- Chapter 3: Digital Innovations in Public Administration and Public Service Delivery in Bangladesh -- Chapter 4 Human Resource Capacity and Changes...