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Wie Qualitätsinformationen die Krankenhauswahl beeinflussen : eine empirische Untersuchung

Wübker, Ansgar; Sauerland, Dirk; Wübker, Achim - 2008

Persistent link: https://www.econbiz.de/10003717587

Influence, information overload, and information technology in health care

Rebitzer, James B.; Rege, Mari; Shepard, Christopher - 2008

"We investigate whether information technology can help physicians more efficiently acquire new knowledge in a clinical environment characterized by information overload. Our analysis makes use of data from a randomized trial as well as a theoretical model of the influence that information...

Persistent link: https://www.econbiz.de/10003739202

Die patientenorientierte Ausgestaltung des Service Value in Krankenhäusern

Lingenfelder, Michael; Steymann, Gloria - In: Service Value als Werttreiber : Konzepte, Messung und …, (pp. 377-406). 2014

Persistent link: https://www.econbiz.de/10010359422

Measuring service quality in Indian hospitals : an analysis of SERVQUAL model

Konsra, Pooja; Jha, Abhishek Kumar - In: International journal of services and operations management 24 (2016) 1, pp. 1-17

Persistent link: https://www.econbiz.de/10011598293

Separate and concentrate : accounting for patient complexity in general hospitals

Kuntz, Ludwig; Scholtes, Stefan; Sülz, Sandra - In: Management science : journal of the Institute for … 65 (2019) 6, pp. 2482-2501

Persistent link: https://www.econbiz.de/10012039810

Life is all about timing : an examination of differences in treatment quality for trauma patients based on hospital arrival time

Anderson, David; Gao, Guodong; Golden, Bruce - In: Production and operations management : an international … 23 (2014) 12, pp. 2178-2190

Persistent link: https://www.econbiz.de/10010479075

Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector

Kamra, Vishal; Sing, Harjot; De, Kalyan Kumar - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 1013-1027

Persistent link: https://www.econbiz.de/10011687813

Evaluating service quality by fuzzy SERVQUAL : a case study in a physiotherapy and rehabilitation hospital

Behdioğlu, Sema; Acar, Eylem; Burhan, Hasan Arda - In: Total quality management & business excellence 30 (2019) 3, pp. 301-319

Persistent link: https://www.econbiz.de/10012199745

Do hospitals that do the right thing have more satisfied patients?

Tajeu, Gabriel S.; Kazley, Abby Swanson; Menachemi, Nir - In: Health care management review : HCM review 40 (2015) 4, pp. 348-355

Persistent link: https://www.econbiz.de/10011374632

Blunting Damocles' sword : a longitudinal model of healthcare IT impact on malpractice insurance premium and quality of patient care

Menon, Nirup M.; Kohli, Rajiv - In: Information systems research : ISR 24 (2013) 4, pp. 918-935

Persistent link: https://www.econbiz.de/10010229004

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