In diesem Beitrag untersuchen wir die Auswirkungen von COVID-19 auf die digitale Transformation des Versicherungsvertriebs. Wir fokussieren uns explizit auf die traditionellen Wege des Verkaufs von Versicherungsprodukten und analysieren, ob COVID-19 dort die Nutzung digitaler Technologien und...

It has been shown in the empirical literature that operational losses of financial firms can cause severe reputational losses, which, however, are typically not taken into account when modeling and assessing operational risk. The aim of this paper is to fill this gap by assessing the...

Purpose The corporate reputation of a firm and reputation risk is becoming increasingly important because of the rise of social media and the ongoing globalization. While defining and measuring corporate reputation and reputation risk represent the first steps in corporate reputation (risk)...