Macrae, Chris; Uncles, Mark David - In: Journal of Product & Brand Management 6 (1997) 1, pp. 64-77
Brand managers face many challenges (including questions of brand strength, world‐class culture, “glocal” branding …, seeded marketing channels, “service smart” integration, brand architecture and brand organizing). A framework is presented … for thinking about the challenges and how to deal with them. This process, called “brand chartering”, has three principal …