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Demographics, job satisfaction...
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USA
14
Beziehungsmarketing
13
Relationship marketing
13
Dienstleistung
12
Selling
11
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11
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10
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9
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8
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8
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7
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7
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6
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139
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English
85
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83
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3
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Parasuraman, A.
139
Berry, Leonard L.
35
Futrell, Charles M.
34
Zeithaml, Valarie A.
26
Grewal, Dhruv
8
Kaltcheva, Velitchka D.
8
Ordanini, Andrea
8
Piccoli, Gabriele
5
Bolton, Ruth N.
4
Brohman, M. Kathryn
4
Johnston, Mark W.
4
Kristensson, Per
4
Malhotra, Arvind
4
Watson, Richard T.
4
Winsor, Robert D.
4
Zeithaml, Valerie A.
4
A. Parasuraman
3
Colby, Charles L.
3
Gustafsson, Anders
3
Hoefnagels, Ankie
3
Kabadayi, Sertan
3
Lawton, Leigh
3
Lemon, Katherine N.
3
Marshall, Roger
3
Matthing, Jonas
3
Miceli, Lucia
3
Migchels, Nanne
3
Ostrom, Amy L.
3
Pizzetti, Marta
3
Reday, Peter A.
3
Roggeveen, Anne
3
Tsiros, Michael
3
Verhoef, Peter C.
3
Voss, Glenn B.
3
Bowen, David E.
2
Chandy, Rajesh K.
2
Edvardsson, Bo
2
Ferrer, Juan-Carlos
2
Gruber, Thorsten
2
Homburg, Christian
2
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SIMSR Global Marketing Conference <12., 2017, Mumbai>
1
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Journal of the Academy of Marketing Science
14
Business horizons
10
Journal of Business Research
10
Journal of business research : JBR
10
Journal of retailing
10
Business Horizons
8
Journal of service research : JSR
8
Journal of marketing
7
Journal of service management
6
Industrial marketing management : the international journal for industrial and high-tech firms
4
MSI reports : working paper series
4
Journal of Service Management
3
Journal of Services Marketing
3
Report / Marketing Science Institute
3
Human resources abstracts : an international information service
2
International journal of quality and service sciences
2
Journal of air transport management
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Journal of marketing theory and practice
2
Marketing management : a quarterly business management publication of the American Marketing Association
2
Report / Marketing Science Institute / Marketing Science Institute
2
Review of marketing research
2
South Asian journal of management : SAJM
2
The journal of services marketing
2
AMA educators' proceedings
1
California management review
1
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1
European Journal of Marketing
1
Handbook of marketing
1
Harvard-Business-Manager : das Wissen der Besten
1
Internal marketing : directions for management
1
International Journal of Bank Marketing
1
International Journal of Quality and Service Sciences
1
Journal of Air Transport Management
1
Journal of Business & Industrial Marketing
1
Journal of Business Strategy
1
Journal of marketing research : JMR
1
Journal of the Market Research Society : JMRS
1
Managing service quality : MSQ ; an international journal
1
Marketing Intelligence & Planning
1
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ECONIS (ZBW)
68
OLC EcoSci
53
RePEc
20
USB Cologne (EcoSocSci)
15
Other ZBW resources
12
BASE
3
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1
Social power bases of marketing executives : the relationship with organizational climate
MacDaniel, Stephen W.
- In:
Journal of business research : JBR
13
(
1985
)
1
,
pp. 77-85
Persistent link: https://www.econbiz.de/10001021737
Saved in:
2
Extending a model of salesperson role perceptions and work-related attitudes : impact of job tenure
Johnston, Mark W.
- In:
Journal of business research : JBR
18
(
1989
)
4
,
pp. 269-290
Persistent link: https://www.econbiz.de/10001070122
Saved in:
3
Performance and job satisfaction effects on salesperson turnover: A replication and extension
Johnston, Mark W.
;
Parasuraman, A.
;
Futrell, Charles M.
; …
- In:
Journal of Business Research
16
(
1988
)
1
,
pp. 67-83
Persistent link: https://www.econbiz.de/10005462383
Saved in:
4
Social power bases of marketing executives: The relationship with organizational climate
McDaniel, Stephen W.
;
Futrell, Charles M.
;
Parasuraman, A.
- In:
Journal of Business Research
13
(
1985
)
1
,
pp. 77-85
Persistent link: https://www.econbiz.de/10005465553
Saved in:
5
Extending a model of salesperson role perceptions and work-related attitudes: Impact of job tenure
Johnston, Mark W.
;
Parasuraman, A.
;
Futrell, Charles M.
- In:
Journal of Business Research
18
(
1989
)
4
,
pp. 269-290
Persistent link: https://www.econbiz.de/10005474092
Saved in:
6
Demographics, job satisfaction, and propensity to leave of industrial salesmen
Parasuraman, A.
;
Futrell, Charles M.
- In:
Journal of Business Research
11
(
1983
)
1
,
pp. 33-48
Persistent link: https://www.econbiz.de/10005477372
Saved in:
7
ABC's of relationship selling through service
Futrell, Charles M.
-
2009
-
10th ed., internat. ed.
Persistent link: https://www.econbiz.de/10003681155
Saved in:
8
Fundamentals of selling : customers for life through service
Futrell, Charles M.
-
2011
-
12th ed
Persistent link: https://www.econbiz.de/10009010908
Saved in:
9
Management control system's impact on managers performance and satisfaction
Futrell, Charles M.
- In:
Review of business and economic research : RBER ; a …
13
(
1977
)
1
,
pp. 89-99
Persistent link: https://www.econbiz.de/10002178608
Saved in:
10
Fundamentals of selling : customers for life through service
Futrell, Charles M.
-
2006
-
9. ed.
Persistent link: https://www.econbiz.de/10002346642
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