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Towards a unified customer experience in online shopping environments : antecedents and outcomes

Bilgihan, Anil; Kandampully, Jay; Zhang, Tingting Christina - In: International journal of quality and service sciences 8 (2016) 1, pp. 102-119

Persistent link: https://www.econbiz.de/10011558938

Establishing customer behavior through e-commerce websites in newly emerging market

Vo Thi Huong Giang; Cho, James; Le Khoa Huan; Duy Binh Luong - In: Marketing i menedžment innovacij : m&mi 13 (2022) 4, pp. 85-93

Persistent link: https://www.econbiz.de/10014249978

Is intertemporal price discrimination the cause of price dispersion in markets with low search costs?

Lindgren, Charlie; Daunfeldt, Sven-Olov; Rudholm, Niklas; … - In: Applied economics letters 28 (2021) 11, pp. 968-971

Persistent link: https://www.econbiz.de/10012589721

When e-commerce becomes more human by transposing the hospitality concept to merchant websites

Bataoui, Soffien - In: Journal of retailing and consumer services 65 (2022), pp. 1-18

Persistent link: https://www.econbiz.de/10013169636

Website design and trust elements : A/B testing on a start-up's website

Schmitt, Lars; Haupenthal, Isabel; Ahmed, Faisal Bin - In: Proceedings of the ENTRENOVA - ENTerprise REsearch … 7 (2021) 1, pp. 166-177

. A start-up's website is, therefore, often the first point of contact for potential customers, investors, or partners …. Such a website usually explains the new product or service and presents the founding team with its competencies. The user …'s perception of the website and its design can be crucial in determining whether the user is interested in getting in touch with …

Persistent link: https://www.econbiz.de/10013170342

Web analytics applications, opportunities and challenges to online retail in India

Kumar, Vikas; Ayodeji, Ogunmola Gabriel - In: International journal of services and operations … 41 (2022) 4, pp. 463-485

Persistent link: https://www.econbiz.de/10013257550

Impact of website visual design on user experience and website evaluation : the sequential mediating roles of usability and pleasure

Jongmans, Eline; Jeannot, Florence; Liang, Lan; … - In: Journal of marketing management : JMM ; journal of the … 38 (2022) 17/18, pp. 2078-2113

Persistent link: https://www.econbiz.de/10014234289

The influence of the ethics of e-retailers on online customer experience and customer satisfaction

Mainardes, Emerson Wagner; Coutinho, Ananda Raquel Silva; … - In: Journal of retailing and consumer services 70 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014240269

Determinants of online repurchase intention in Covid-19 times : evidence from an emerging economy

Alvarez-Risco, Aldo; Quipuzco-Chicata, Liliana; … - In: Lecturas de economía 96 (2022), pp. 101-143

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Measuring website quality : theoretical framework and practical implications for the agro-food sector in the European Alpine area

Moretti, Andrea; Di Fatta, Davide - In: International journal of electronic marketing and … 8 (2017) 3, pp. 212-231

Persistent link: https://www.econbiz.de/10011849093