In the emerging global electronic market, the creation of customer centered websites will become increasingly important. This paper uses Kano's Model of Quality to develop a conceptual framework for investigating features in the web environment that satisfy basic, performance, and excitement...

We demonstrate that demand uncertainty can explain equilibrium product variety in the presence of sunk costs. Product variety is an efficient response to uncertainty because it reduces the expected costs associated with excess capacity. We find that within the firm's product line, the highest...

We show in a simple model of entry with sunk cost, that a regulator prefers limiting the output, or capacity, of the incumbent firm rather than imposing a "Minimum Quality Standard" in order to help the entrant to provide high quality. As a by-product, our analysis makes a contribution to the...

The impacts of faster growth in China and India for Europe are analysed taking into account terms-of-trade effects, second-best welfare impacts and improvements in product quality and variety. More rapid growth in these giants could improve Europe's terms of trade, but second-best effects on...

Numerous studies examine the importance of legal systems, yet there is little scholarship on how nations can improve their legal systems. Nations might try to invest more resources, including increasing overall budgets, increasing judicial salaries, or expanding the number of judges and/or...

By focusing on the market of books in Ann Arbor, Michigan, the implications of thick markets on product variety, market competition amd price markups are empirically tested. It is shown that there exists some relation between market thickness, product variety, and price markups bookstores are...