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Paying lip service? : the effects of vocal determinants on perceived service quality

David, Yigal; Harison, Elad - In: International journal of enterprise information systems … 18 (2022) 1, pp. 1-20

Literature has mainly analyzed the technical attributes of voice for enterprise technical applications, such as voice signature and speech recognition. This paper aims at identifying voice and speech attributes that reflect sentiment and affect (positively or negatively) customer satisfaction...

Persistent link: https://www.econbiz.de/10014307053

Performance impact of behavioural factors in alliances by SMEs : an empirical analysis

Prabhudesai, Rohit; Pangarkar, Nitin; Prasad, Ch V. V. … - In: The international journal of productivity and … 72 (2023) 6, pp. 1819-1839

Persistent link: https://www.econbiz.de/10014307910

The role of selected themes and formats in social media marketing communication of CSR activities

Noga, Tomasz; Le Viet-Błaszczyk, Milena - In: European research studies 26 (2023) 2, pp. 562-576

Persistent link: https://www.econbiz.de/10014307972

Online social networks as a means of mass communication and their perceived usefulness during the pandemic in the province of A Coruña

Vázquez Chas, Loreto - In: Redmarka : revista de marketing aplicado 27 (2023) 1, pp. 134-153

Persistent link: https://www.econbiz.de/10014308083

Should a benevolent government provide public goods if it cannot commit?

Silva, Francisco - In: Economic inquiry 61 (2023) 3, pp. 720-737

Persistent link: https://www.econbiz.de/10014308623

Antecedents to enculturation and acculturation for diffusion of knowledge using internet applications : an empirical investigation

Chaudhuri, Ranjan; Chatterjee, Sheshadri; Siachou, Evangelia - In: Journal for global business advancement : JGBA 15 (2022) 3, pp. 369-391

Persistent link: https://www.econbiz.de/10014308983

Images say more than just words : effectiveness of visual and text communication in dispelling the rent-control misconception

Brandts, Jordi; Busom Piquer, Isabel; Lopez-Mayan, Cristina - 2023

interventions. Our research shows that visual communication effectively reduces the gap between scientific economic knowledge and …

Persistent link: https://www.econbiz.de/10014309583

Prehospital emergency medical treatment teams' competence to act in an AMOK situation

Faganel, Armand; Kvržić, Zlatko; Markič, Mirko - In: International journal of risk assessment and management … 26 (2023) 1, pp. 58-74

Persistent link: https://www.econbiz.de/10014312167

Resolving conflict in the teacher student relationship : a pragmatic approach

Sharma, Hemendra; Bhakuni, Shankar Singh - In: Manthan : journal of commerce and management 9 (2022) 2, pp. 145-156

Persistent link: https://www.econbiz.de/10014276846

Information acquisition, decision making, and implementation in organizations

Itō, Hideshi; Morita, Kimiyuki - In: Management science : journal of the Institute for … 69 (2023) 1, pp. 446-463

Persistent link: https://www.econbiz.de/10014289645