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1
Education for IT service management standards
Cater-Steel, Aileen
;
Toleman, Mark
- In:
Selected readings on information technology management …
,
(pp. 293-306)
.
2009
Persistent link: https://www.econbiz.de/10003759410
Saved in:
2
A model for it service strategy
McBride, Neil
;
Cavalheiro, Gabriel
;
Dahanayake, Ajantha
-
2010
Persistent link: https://www.econbiz.de/10003902187
Saved in:
3
Dienstleistersteuerung bei IT-Outsourcing-Vorhaben von Kreditinstituten
Wolff, Christian
;
Zimmermann, Klaus
- In:
Innovatives IT-Management : Management von IT und …
,
(pp. 151-167)
.
2010
Persistent link: https://www.econbiz.de/10003980223
Saved in:
4
Research in information technology service management (ITSM) (2000 - 2010) : an overview
Shahsavarani, Narges
;
Ji, Shaobo
- In:
International journal of information systems in the …
6
(
2014
)
4
,
pp. 73-91
Persistent link: https://www.econbiz.de/10010479437
Saved in:
5
Themed articles: ICT governance, strategic alignment and service management
Cater-Steel, Aileen
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10009520438
Saved in:
6
ITIL goes university? : serviceorientiertes IT-Management an Hochschulen; Konzepte und erste Praxiserfahrungen
Wannemacher, Klaus
(
ed.
);
Moog, Horst
(
ed.
); …
-
2008
Persistent link: https://www.econbiz.de/10013457126
Saved in:
7
IT-Servicekatalog : Services in der IT professionell designen und erfolgreich implementieren
Scholderer, Robert
-
2017
Persistent link: https://www.econbiz.de/10011864782
Saved in:
8
Rollenwechsel : vom CIO zum CSO
Huppertz, Paul G.
- In:
Wirtschaftsinformatik & Management : Zeitschrift für …
3
(
2011
)
6
,
pp. 38-44
Persistent link: https://www.econbiz.de/10009405880
Saved in:
9
Client leadership : leading in the marketplace
Sobel, Andrew
- In:
The AMA handbook of leadership
,
(pp. 231-248)
.
2010
Persistent link: https://www.econbiz.de/10003938841
Saved in:
10
Soft-Skills in Fach- & Führungspositionen : eine empirische Untersuchung eines Outsourcing-Dienstleisters in der IT-Branche
Kehler, Christian
-
2018
Persistent link: https://www.econbiz.de/10011862233
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