Client leadership : leading in the marketplace
Year of publication: |
2010
|
---|---|
Authors: | Sobel, Andrew |
Published in: |
The AMA handbook of leadership. - New York, NY [u.a.] : AMACOM, ISBN 978-0-8144-1513-9. - 2010, p. 231-248
|
Subject: | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Beziehungsmarketing | Relationship marketing | Qualifikation | Occupational qualification | Führungskräfte | Managers |
-
Leadership by customers? : new roles of service companies' customers
Maas, Peter, (2004)
-
How service customers tidy their service quality perceptions
Georgantzas, Nicholas C., (2016)
-
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru, (2015)
- More ...
-
Sobel, Andrew, (2003)
-
It starts with clients : your 100-day plan to build lifelong relationships and revenue
Sobel, Andrew, (2020)
-
Developing new ideas for your clients - and convincing them to act
Sobel, Andrew, (2004)
- More ...