1. The value of productivity measurement -- 2. Organizational productivity : a definition and description -- 3. Criteria for an optimal productivity measurement and feedback system -- 4. The ProMES approach : an overview -- 5. Theoretical background behind ProMES -- 6. Comparison of ProMES to...

This new book explains the Productivity Measurement and Enhancement system (ProMES) and how it meets the criteria for an optimal measurement and feedback system. It summarizes all the research that has been done on productivity, mentioning other measurement systems, and gives detailed...

The Productivity Measurement and Enhancement System (ProMES) is a human resource intervention that provides feedback to members of an organizational unit via a measurement system constructed by the unit personnel. The unit constructs the system by defining their objectives, identifying...