Confidence in the future of an enterprise success is only possible by balancing the resources and the expectations. The increase in knowledge-based resources request new assessment models. This study aims to demonstrate the divergence in value of the knowledge resources for different role...

Purpose – This paper seeks to propose a managerial decision framework for different levels of supply chain, by addressing the strategic importance of competence values in supply chain effectiveness. Design/methodology/approach – A conceptual framework for supply chain effectiveness is...