, it is not trivial to determine the effect which a new method has on a process, and in addition if the new method pays … statement of its impact. In this work a methodology will be developed to analyse and estimate the possible impact of process … changes quantitatively. Thus, strategic decision making for selection of new methods to achieve process optimizations will be …

.2 Prozess-Management und -Optimierung..................................................................36 1 ….......................................................................................................................... 73 1.3.3.4 Process Owner ….................................................................................................. 100 2.1.4.1 Ablauf eines systemorientierten Qualitätsaudits …