Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A comparison of perceptions of...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
25,169
Relationship marketing
25,141
South Africa
17,658
Südafrika
17,066
Konsumentenverhalten
9,093
Consumer behaviour
9,081
Kundenzufriedenheit
5,422
Customer satisfaction
5,413
Dienstleistungsqualität
4,022
Service quality
4,013
Deutschland
2,945
Germany
2,835
Theorie
2,729
Theory
2,714
Markenführung
2,571
Brand management
2,570
Privatkundengeschäft
2,232
Lieferantenmanagement
2,188
Supplier relationship management
2,187
Social Web
2,021
Social web
2,020
Marketingmanagement
1,943
Marketing management
1,915
Personal banking
1,872
Markenimage
1,869
Brand image
1,866
Electronic Commerce
1,740
E-commerce
1,675
Online-Marketing
1,575
Internet marketing
1,557
Southern Africa
1,541
Südliches Afrika
1,513
Kundenwert
1,493
USA
1,468
Einzelhandel
1,466
Customer value
1,455
Retail trade
1,451
United States
1,440
Kundenintegration
1,426
Customer integration
1,425
more ...
less ...
Online availability
All
Undetermined
11,359
Free
9,418
Type of publication
All
Article
29,472
Book / Working Paper
17,804
Journal
615
Other
44
Type of publication (narrower categories)
All
Article in journal
22,985
Aufsatz in Zeitschrift
22,985
Aufsatz im Buch
4,933
Book section
4,933
Graue Literatur
4,867
Non-commercial literature
4,867
Working Paper
2,980
Arbeitspapier
2,587
Hochschulschrift
1,973
Thesis
1,705
Collection of articles of several authors
1,219
Sammelwerk
1,219
Case study
654
Fallstudie
654
Aufsatzsammlung
635
Konferenzschrift
497
Amtsdruckschrift
441
Government document
441
Conference proceedings
382
Statistik
292
Bibliografie enthalten
282
Bibliography included
282
No longer published / No longer aquired
265
Statistics
248
Ratgeber
238
Guidebook
219
Lehrbuch
193
Conference paper
180
Konferenzbeitrag
180
Textbook
173
Handbook
142
Handbuch
142
Dissertation u.a. Prüfungsschriften
125
Article
110
Business report
99
Geschäftsbericht
99
Collection of articles written by one author
94
Sammlung
94
Bibliografie
71
Reprint
53
more ...
less ...
Language
All
English
39,058
German
6,686
Undetermined
1,974
Afrikaans
252
French
145
Spanish
29
Polish
27
Portuguese
24
Russian
22
Italian
20
Romanian
11
Swedish
11
Lithuanian
7
Czech
6
Dutch
6
Danish
5
Norwegian
4
Hungarian
3
Multiple languages
1
Southern Sotho
1
Turkish
1
Xhosa
1
more ...
less ...
Author
All
Gupta, Rangan
142
Bhorat, Haroon
118
Bruhn, Manfred
118
Homburg, Christian
108
Fedderke, Johannes W.
84
Kumar, V.
80
Aron, Janine
65
Leibbrandt, Murray V.
64
Woolard, Ingrid
61
Fourie, Johan
60
Huber, Frank
57
Verhoef, Peter C.
56
Naudé, Wim
55
Berg, Servaas van der
54
Case, Anne
54
Han, Heesup
53
Muellbauer, John
53
Herrmann, Andreas
50
Hollebeek, Linda D.
50
Bauer, Hans H.
48
Odhiambo, Nicholas M.
48
Phiri, Andrew
48
Piller, Frank T.
46
Rogerson, Christian M.
46
Stauss, Bernd
45
Edwards, Lawrence
43
Krafft, Manfred
43
Palmatier, Robert W.
41
Roberts, Simon
41
Halbach, Axel J.
40
Svensson, Göran
40
Urban, Boris
40
Yu, Derek
39
Gil Saura, Irene
38
Jones, Stuart
38
Aye, Goodness C.
37
Mattila, Anna S.
37
Vink, Nick
37
Saayman, Melville
36
Wiedmann, Klaus-Peter
36
more ...
less ...
Institution
All
Department of Economics, Fakulteit Ekonomiese en Bestuurswetenskappe
105
Springer Fachmedien Wiesbaden
74
Economic Research Southern Africa (ERSA)
71
OECD
70
National Bureau of Economic Research
68
Südafrika / Statistics
66
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
63
World Bank
60
Südafrika / Central Statistical Service
56
University of Stellenbosch. Faculty of Economic and Management Sciences. Graduate School of Business.
48
International Monetary Fund
43
World Institute for Development Economic Research (UNU/WIDER), United Nations University
41
South African Reserve Bank
39
World Bank Group
34
Southern Africa Labour and Development Research Unit (SALDRU), School of Economics
32
Südafrika
28
Department of Economics, Faculty of Economic and Management Sciences
27
Internationaler Währungsfonds
24
Stellenbosch University / Bureau for Economic Research
24
Université Paris-Dauphine (Paris IX)
23
Development Bank of Southern Africa
22
Development Policy Research Unit, School of Economics
20
IGI Global
18
Books on Demand GmbH <Norderstedt>
17
Institute for the Study of Labor (IZA)
17
Südafrika / Auditor General
17
Vereinte Nationen / Wirtschaftskommission für Afrika
17
eSocialSciences
16
Amalgamated Banks of South Africa
15
South African Institute of International Affairs
15
Africa Institute of South Africa
14
International Monetary Fund (IMF)
14
Internationaler Währungsfonds / Monetary and Capital Markets Department
14
South African Institute of Race Relations
14
Bundesstelle für Außenhandelsinformation <Köln>
13
Human Sciences Research Council
13
International Association of Agricultural Economists - IAAE
13
Centre for the Study of African Economies
12
Department of Economics, Oxford University
12
Südafrika / National Treasury
12
more ...
less ...
Published in...
All
Journal of business research : JBR
659
The South African journal of economics
643
Journal of retailing and consumer services
597
Industrial marketing management : the international journal for industrial and high-tech firms
408
SpringerLink / Bücher
323
Tydskrif vir studies in ekonomie en ekonometrie : SEE
309
International journal of hospitality management
284
Development Southern Africa : quarterly journal
264
South African journal of economic and management sciences
248
Working paper / World Institute for Development Economics Research
245
The journal of services marketing
227
The journal of business & industrial marketing
196
The service industries journal
194
International business and economics research journal
180
Journal of strategic marketing
174
Journal of the Academy of Marketing Science
168
International journal of electronic customer relationship management : IJECRM
150
WIDER Working Paper
136
Conference papers / Second Carnegie Inquiry into Poverty and Development in Southern Africa
131
Cogent business & management
129
Journal of marketing
125
International journal of contemporary hospitality management
123
Tourism management : research, policies, practice
122
Journal of hospitality marketing & management
121
Journal of travel and tourism marketing
120
Journal of service research : JSR
117
African journal of business and economic research : AJBER
114
The journal of product & brand management
114
The international journal of bank marketing : IJBM
113
Gabler Edition Wissenschaft
112
Die Bank
111
The journal of applied business research
111
Asia Pacific journal of marketing and logistics
110
Journal of service management
106
The journal of brand management : an international journal
106
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
Journal of retailing
105
Working Papers / Department of Economics, Fakulteit Ekonomiese en Bestuurswetenskappe
105
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
105
Marketing intelligence & planning
103
more ...
less ...
Source
All
ECONIS (ZBW)
45,001
RePEc
1,468
USB Cologne (EcoSocSci)
563
EconStor
556
BASE
281
OLC EcoSci
35
USB Cologne (business full texts)
19
Other ZBW resources
10
ArchiDok
2
more ...
less ...
Showing
1
-
10
of
47,935
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Modeling customer satisfaction and loyalty : survey data versus data mining
Baumann, Chris
;
Elliott, Greg
;
Burton, Suzan
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 148-157
Persistent link: https://www.econbiz.de/10009568248
Saved in:
2
Kundenwertmanagement : Umsetzung einer kundenorientierten Vertriebssteuerung im Privatkundengeschäft
Scheer, Olaf
;
Trost, Stefan
;
Banzhaf, Jürgen
- In:
Vertriebssteuerung in der Finanzdienstleistungsindustrie
,
(pp. 427-446)
.
2008
Persistent link: https://www.econbiz.de/10003699389
Saved in:
3
Analytisches CRM im Private Banking
Huber, Klaus-Peter
;
Oesterer, Martin
- In:
Private Banking : Kundenbindung und Ertragssteigerung …
,
(pp. 139-155)
.
2005
Persistent link: https://www.econbiz.de/10003235604
Saved in:
4
Kundenabwanderungen in Kreditinstituten : eine empirische Analyse mittels Data-Mining-Methoden für das Privatkundengeschäft einer Großsparkasse
Eickbusch, Jens
-
2002
Persistent link: https://www.econbiz.de/10012877867
Saved in:
5
Service quality and attitudinal loyalty : the mediating effect of delight on retail banking relationships
Coetzee, Alex
;
Coetzee, Johan
- In:
Global business & economics review
21
(
2018
)
1
,
pp. 120-138
Persistent link: https://www.econbiz.de/10012126577
Saved in:
6
Antecedents of brand loyalty in South African retail banking
Taoana, Mokgadi Cleopatra
;
Quaye, Emmanuel Silva
; …
- In:
Journal of financial services marketing
27
(
2022
)
2
,
pp. 65-80
Persistent link: https://www.econbiz.de/10013270395
Saved in:
7
Kundensegmentierung, Risikodialog und Risikomanagement für gehobene Privatkunden : eine Betrachtung aus finanzmarktökonomischer Sicht
Verwilghen, Nicholas Stanislas
-
1997
Persistent link: https://www.econbiz.de/10000614893
Saved in:
8
Factors affecting customers' decisions to buy new retail banking services : their implications on the new service development process ; empirical study on the Egyptian market
Abdel Aziz, Hadia H.
-
2008
Persistent link: https://www.econbiz.de/10003656862
Saved in:
9
Kundenwertmanagement im Retail-Banking : Kundenprofitabilitätsanalyse und Customer-Life-Cycle-Costing am Beispiel einer Universalbank
Knöbel, Ulf
-
1997
Persistent link: https://www.econbiz.de/10004318000
Saved in:
10
Kundensegmentierung, Risikodialog und Risikomanagement für gehobene Privatkunden : eine Betrachtung aus finanzmarktökonomischer Sicht
Verwilghen, Nicholas Stanislas
-
1997
Persistent link: https://www.econbiz.de/10004318018
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
