In today's global competitive market, the total cost of sourcing, manufacturing and delivery of products is a major driver of competitive advantage. However, the true cost of operations in many organisations is often unclear or misleading because supply chain processes transcend both functional...

Business Orientation essentially characterises the pervading culture or style of an organisation. There are many types of Business Orientation, such as marketing orientation, production orientation or relationship orientation. The dominant presence of any of these alternative types of Business...