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Constructing career competency model of hospitality industry employees for career success
Wang, Yao-fen - In: International journal of contemporary hospitality management 25 (2013) 7, pp. 994-1016
Persistent link: https://www.econbiz.de/10010194926
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Antecedents and consequences of work engagement among frontline employees in Turkish hotels
Burke, Ronald J.; Koyuncu, Mustafa; Fiksenbaum, Lisa; … - In: Journal of transnational management : the official … 18 (2013) 3, pp. 191-203
Persistent link: https://www.econbiz.de/10010199986
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Service employees' deviant behaviors and leader-member exchange in contexts of dispositional envy and dispositional jealousy
Kim, Soo Kyung; Jung, Dong-il; Lee, Jung Seung - In: Service business 7 (2013) 4, pp. 583-602
Persistent link: https://www.econbiz.de/10010201135
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Hospitality innovations in the emerging experience economy : a case study of the Oberoi resorts
Bharwani, Sonia - In: Innovations in services marketing and management : …, (pp. 307-328). 2014
Persistent link: https://www.econbiz.de/10010201153
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When does the devil make work? : an empirical study of the impact of workload on worker productivity
Tan, Tom Fangyun; Netessine, Serguei - 2013 - Rev. vers. of 58/TOM/ACGRE
Persistent link: https://www.econbiz.de/10009786185
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Factors influencing the employment of hotel executives in South East Asia : a case of Thai hote industry
Jaisamram, Arnut; Aiyeku, Joseph F. - In: Journal of international business and economics : JIBE 13 (2013) 2, pp. 117-136
Persistent link: https://www.econbiz.de/10009789545
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Individual guanxi network and social exchange relations : an evidence from Malaysian hotel industry
Ahmed, Ishfaq; Wan Khairuzzaman Wan Ismail; Salmiah … - In: International journal of Chinese culture and management … 3 (2013) 3, pp. 254-267
Persistent link: https://www.econbiz.de/10009791527
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Be good for love or for money? : the roles of justice in the Chinese hotel industry
Hon, Alice H. Y.; Lu, Lin - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 883-902
Persistent link: https://www.econbiz.de/10010125919
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An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
Bharwani, Sonia; Jauhari, Vinnie - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 823-843
Persistent link: https://www.econbiz.de/10010125925
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Refreshing hotel satisfaction studies by reconfiguring customer review data
Zhou, Lingqiang; Ye, Shun; Pearce, Philip; Wu, Mao-ying - In: International journal of hospitality management 38 (2014), pp. 1-10
Persistent link: https://www.econbiz.de/10010364611