Go, Hanyoung; Kang, Myunghwa; Suh, SeungBeum Chris - In: Tourism Review 75 (2020) 4, pp. 625-636
Purpose: The purpose of this study is to discuss how consumers accept advanced artificial intelligence (AI) robots in hospitality and tourism and provide a typology and conceptual framework to support future research on advanced robot applicability. Design/methodology/approach: This research...