This study integrates service fairness into a post-acceptance model of information system continuance. This study added constructs based on Greenberg’s (1993) four-component taxonomy of organisational justice. The research model seeks to be useful in predicting post-acceptance satisfaction,...

Micro-retailers in the developing world face tough competition from the modern retail sector, and there is some question about their long-term viability. The key to a sustainable role in retailing as the economy modernizes is continuing loyalty among the expanding middle class. We use in-depth...

Understanding what attributes are sought by casino visitors during their visit to a casino can enable casino operators to enhance the quality of service elements. This study assessed the important casino attributes that casino visitors seek when visiting a casino. The study also seek to identify...

Oman traditionally was characterized by a dichotomy between the economic systems of the coast and interior, evident in the spatial market structure and the role of markets in the urban settlements. Muscat was the point of attachment of the coastal system to the Indian Ocean trade network. The...

Arab cities in the Gulf have changed rapidly and massively within a very short period. Historically, their economies were based on trade, and they have always been cosmopolitan, maintaining a delicate balance between inclusion and exclusion of various ethnic and religious groups. In the post-oil...

This paper describes development of a research agenda in the College of Business & Economics at a small private university in Kuwait. One driving factor is the need to satisfy AACSB requirements. AACSB likes to see strong development of student analytic and decision-making skills, as well as a...

To enhance consumer brand experience, marketers are increasing engagement in brand communities by using social media technology enabling them to interact directly with customers. Past studies reported that perceived social presence contributes to positive consumer attitudes towards websites...

Asian food markets are large and growing very rapidly. Per capita food consumption is increasing as income rises, and food consumption habits are changing. Asian food retailing is also changing rapidly, as distribution and transportation modernizes. Consumers are becoming more sophisticated,...

The authors reflect on the trends that inspired the 8th International Conference on Marketing and Development and some overarching sentiments that emerged during the conference. Trends indicate that globalization and transformation continue and are inextricably connected to marketing and...