Why HR and why now? -- The empirical basis of HR effectiveness -- Why organization matters: the value of the organization beyond individual talent -- High priority HR practices: information management and integrated HR practices -- High priority HR practices: employee performance and HR...

The journey of HR -- The state of the HR profession -- Credible activist -- Culture & change steward -- Talent manager/organization designer -- Strategy architect -- Operational executor -- Business ally -- Building an HR department -- Summary and implications