Alyahya, Mansour Abdullah; Mohamed, Elsayed; Akamavi, … - In: Journal of open innovation : technology, market, and … 6 (2020) 4/191, pp. 1-29
Despite the important role of cognitive capital as a facet of social capital, there is little empirical work examining the causal effect of cognitive capital dimensions on sustaining customer satisfaction. Thus, there is a need to investigate the relationship between these constructs via...