Software technology is gaining prominence in national information technology (IT) strategies due to its huge potential for socioeconomic development, particularly through the support it provides in the productive sectors of the economy, delivery of public services and engagement of citizens. In...

Software technology is gaining prominence in national information technology (IT) strategies due to its huge potential for socioeconomic development, particularly through the support it provides in the productive sectors of the economy, delivery of public services and engagement of citizens. In...

Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public...

The UN’s Sustainable Development Goals 16 and 17 can be linked to a number of public value related outcomes. Thus, SDG fulfilment indirectly results in attaining such public value related outcomes. Furthermore, concerning SDG 16&17 fulfilment, the adoption of digital technologies in public...