This paper provides a significant contribution to the knowledge by identifying the impact of ISO 9001 implementation on the most vital factors of project management within large scale (AAA) construction firms in Metro Manila, Philippines. Thus, the study was accomplished an extensive literature...

Since past two decades, ISO 9001 standard has shown its capabilities to lower cost, increase productivity, and satisfy stakeholders (customers) in the organizations. Although ISO 9001 standard has proven its benefits to different sectors in all over the world. But there is still debate among...

Purpose – The aim of this case study-based paper is to study the application of Six Sigma, a breakthrough improvement strategy in the field of cell site construction of a telecom company.Design/methodology/approach – This research provides action research of a Six Sigma project using DMAIC...

In construction industry today, the consultancy companies need to improve service quality- an important part of consultancy service - in order to enhance customers' loyalty, boosting business for future projects and word of mouth reputation. The question is whether the dimensions applied to...

Quality of material issues have been a significant source of concern since the dawn of recorded history. Building materials are essential and should be performed according to standard specifications because they cover around 60% of the project cost. Prior to project construction, specific codes,...

Introduction -- Strategic excellence -- Phase i: analyze -- Diving deep into current conditions -- Introduction to analyze -- Visioning & scenario planning -- Internal analysis -- External analysis -- Phase ii: define -- Establishing the best path to the ideal future state -- Introduction to...

Ancient world construction quality (Paleolithic-500CE) -- Middle ages and discovery age construction quality (500CE-1800CE) -- Post-Industrial Age construction quality & lean (1800CE-2000CE) -- Modern quality management -- Quality information model -- Data & information management -- Business...