Showing 29,321 - 29,330 of 30,239
measurement, called C‐OAR‐SE. Design/methodology approach – The comparison of the two procedures is by rational argument and forms …” constructs and for the first‐order components of “abstract” constructs; abandonment of the “reflective” measurement model, along … leading the necessary marketing measurement revolution.  …
Persistent link: https://www.econbiz.de/10014722777
Purpose – This paper aims to respond to John Rossiter's call for a “Marketing measurement revolution” in the current … issue of EJM , as well as providing broader comment on Rossiter's C‐OAR‐SE framework, and measurement practice in marketing … in general. Design/methodology/approach – The paper is purely theoretical, based on interpretation of measurement theory …
Persistent link: https://www.econbiz.de/10014722778
Purpose – Word‐of‐mouth (WOM) marketing has become a key focus for many organisations. However, little research has sought to identify the dimensionality of WOM. The present research project aims to describe the development of a 12‐item measure that can be used to assess WOM at an...
Persistent link: https://www.econbiz.de/10014722805
Since its launch in 1985, SERVQUAL has become a widely adopted technology for measuring and managing service quality. Recently, a number of theoretical and operational concerns have been raised concerning SERVQUAL. Reviews these concerns and proposes a research agenda.
Persistent link: https://www.econbiz.de/10014723150
a wide variety of measurement tools to assess the reliability and validity of model results.  …
Persistent link: https://www.econbiz.de/10014723160
of measurement transport: emic (culture specific) and etic (global). Evaluates the psychometric properties of two popular …
Persistent link: https://www.econbiz.de/10014723181
Purpose The purpose of this paper is to systematically assess the empirical support for central relationships in the empirical literature on foreign market entry mode. The reviewing method overcomes methodological limitations in past reviews. Design/methodology/approach This review provides a...
Persistent link: https://www.econbiz.de/10014723578
, interactional and distributive fairness, and further sub-dimensions are also apparent. The measurement scale exhibits a high degree …
Persistent link: https://www.econbiz.de/10014724145
measurement scale to assess firm-wide IMC. Design/methodology/approach This paper is based on a multistage research design … validation. Second, a pilot study ( n = 39) enabled us to purify the measurement tool. Third, the data gathered via an online … measurement tool for the assessment of integration based on a firm-wide organisational approach.  …
Persistent link: https://www.econbiz.de/10014724168
measurement practice is of importance to marketing scholars. Originality/value The paper suggests how measure development could be …
Persistent link: https://www.econbiz.de/10014724352