The financial crisis of 2008 devastated the American economy and caused U.S. policymakers to rethink their approaches to major financial crises. More than five years have passed since the collapse of Lehman Brothers, but questions still persist about the best ways to avoid and respond to future...

Front Cover -- Book Title -- Contents -- Preface -- Part A: A New Bankruptcy Approach -- 1. A Guide to the Resolution of Failed Financial Institutions: Dodd-Frank Title II and Proposed Chapter 14 -- 2. Bankruptcy Code Chapter 14: A Proposal -- Part B: Lehman and "Orderly Liquidation" -- 3....

AbstractSocial responsibility and ethics have been shown to have a positive influence on consumer behavior, however the vast majority of related research has measured this relationship indirectly through scenario analysis of hypothetical firms rather than consumers' perceptions of real-world...

Emotional labor can be defined as the degree of manipulation of one¡¯s inner feelings or outward behavior to display the appropriate emotion in response to display rules or occupational norms. This study concerns the development of an emotional labor model for the hospitality industry that...

As competition has changed and made the environment more dynamic and complex for the hospitality and tourism industry, the concept of strategic management has become more important. However, under the force driving change of technology innovation, information has gone digital and electronic for...

The primary objective of this study was to explore the relationship among various market structure constructs (consisting of barriers to entry, competition, growth, and market share) and their potential impact on financial performance. By applying theoretical underpinnings from the disciplines...

1. Introduction to analysis and evaluation -- 2. Evaluating performance : marketing metrics -- 3. Brand valuation -- 4. Auditing marketing activities -- 5. Evaluating performance : financial measures -- 6. Analysing the external environment -- 7. Analysing the internal environment -- 8....