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Järventie-Thesleff, Rita; Moisander, Johanna; Villi, Mikko - In: The Routledge handbook of strategic communication, (pp. 533-544). 2015

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Schwarz, Andreas; Fritsch, Alexander - In: The Routledge handbook of strategic communication, (pp. 459-480). 2015

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Eisenberg, Eric M.; Johnson, Zachary; Pieterson, Willem - In: International journal of business communication : IJBC … 52 (2015) 1, pp. 143-154

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Weber, Matthew S.; Thomas, Gail Fann; Stephens, Kimberlie J. - In: International journal of business communication : IJBC … 52 (2015) 1, pp. 68-96

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Falkheimer, Jesper - In: International journal of quality and service sciences 6 (2014) 2/3, pp. 124-133

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