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Differences between Black and White South Africans in product failure attributions, anger and complaint behaviour

Donoghue, Suné; Strydom, Nina; Andrews, Lynda; … - In: International journal of consumer studies 40 (2016) 3, pp. 257-267

Persistent link: https://www.econbiz.de/10011523494

Consumers' anger and coping strategies following appraisals of appliance failure

Donoghue, Suné; De Klerk, Helena M. - In: International journal of consumer studies 37 (2013) 2, pp. 214-221

Persistent link: https://www.econbiz.de/10009723221

Fitting room or selling room? : millennial female consumers' dressing room experiences

Vermaak, Maryke; De Klerk, Helena M. - In: International journal of consumer studies 41 (2017) 1, pp. 11-18

Persistent link: https://www.econbiz.de/10011685469

Online apparel shopping behaviour of South African professional women : the role of consumers' apparel shopping scripts

Jacobs, Bertha; De Klerk, Helena M. - In: International journal of consumer studies 34 (2010) 3, pp. 255-264

Persistent link: https://www.econbiz.de/10003977539

Consumers' knowledge on sizing and fit issues : a solution to successful apparel selection in developing countries

Mastamet Mason, Anne; De Klerk, Helena M.; Sommervile, Jaqui - In: International journal of consumer studies 32 (2008) 3, pp. 276-284

Persistent link: https://www.econbiz.de/10003721570

Female consumers' evaluation of apparel quality: exploring the importance of aesthetics

De Klerk, Helena M.; Lubbe, Stephna - In: Journal of fashion marketing and management 12 (2008) 1, pp. 36-50

Persistent link: https://www.econbiz.de/10003696355

The early-adolescent female clothing consumer : expectations, evaluation and satisfaction with fit as part of the appreciation of clothing quality

De Klerk, Helena M.; Tselepis, Thea - In: Journal of fashion marketing and management 11 (2007) 3, pp. 413-428

Persistent link: https://www.econbiz.de/10003507647

Controversial fashion, ethical concerns and environmentally significant behaviour

de Klerk, Helena M.; Kearns, Madelein; Redwood, Mike - In: International Journal of Retail & Distribution Management 47 (2019) 1, pp. 19-38

Purpose: The purpose of this paper to report on the role of luxury value perceptions and ethical concerns in consumers’ environmentally significant behaviour and purchase intent for genuine leather products. Design/methodology/approach: Non-probability sampling was done and 429 South African...

Persistent link: https://www.econbiz.de/10012071764

The early-adolescent female clothing consumer : expectations, evaluation and satisfaction with fit as part of the appreciation of clothing quality

Klerk, Helena M. de; Tselepis, Thea - In: Journal of fashion marketing and management 11 (2007) 3, pp. 413-428

Persistent link: https://www.econbiz.de/10009868435

Female consumers' evaluation of apparel quality: exploring the importance of aesthetics

Klerk, Helena M. de; Lubbe, Stephna - In: Journal of fashion marketing and management 12 (2008) 1, pp. 36-50

Persistent link: https://www.econbiz.de/10009868457