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Does customer satisfaction mat...
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Customer satisfaction
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Han, Heesup
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59
Massa, Massimo
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49
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41
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37
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36
Aksoy, Lerzan
35
Mittal, Vikas
34
Starks, Laura T.
34
Warnock, Francis E.
33
Christiansen, Charlotte
31
Fabozzi, Frank J.
31
Gustafsson, Anders
31
Timmermann, Allan
31
Wong, IpKin Anthony
31
Sialm, Clemens
30
Wermers, Russ
30
Söderlund, Magnus
29
Ringle, Christian M.
28
Usman, Osly
28
Chung, Chune Young
27
Davis, E. Philip
27
Huber, Frank
27
Burger, John D.
26
Gil Saura, Irene
26
Prybutok, Victor R.
26
Shahin, Arash
26
Sharma, Piyush
26
Bruhn, Manfred
25
Prayag, Girish
25
Prentice, Catherine
25
Matzler, Kurt
24
Blake, David
23
Campbell, John Y.
23
Hyun, Sunghyup Sean
23
Keim, Donald B.
23
McCauley, Robert N.
23
Evanschitzky, Heiner
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Jang, Soocheong
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Springer Fachmedien Wiesbaden
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Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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Center for Urban & Real Estate Management <Zürich>
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Verlag Dr. Kovač
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
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Journal of retailing and consumer services
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328
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191
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Journal of Services Marketing
184
Tourism management : research, policies, practice
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Finance research letters
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International journal of contemporary hospitality management
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The review of financial studies
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Journal of financial economics
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International review of financial analysis
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European Journal of Marketing
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International Journal of Bank Marketing
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Services marketing quarterly
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IMF Staff Country Reports
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The journal of corporate finance : contracting, governance and organization
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Pacific-Basin finance journal
90
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Journal of service research : JSR
88
Journal of air transport management
87
The TQM journal : the international review of organizational improvement
86
Asia Pacific journal of marketing and logistics
85
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Tourism management perspectives : TMP
84
Psychology & marketing
81
The journal of finance : the journal of the American Finance Association
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International Journal of Contemporary Hospitality Management
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International journal of productivity and quality management : IJPQM
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
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EconStor
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BASE
82
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121
Institutional trading and Abel Noser data
Hu, Gang
;
Jo, Koren M.
;
Wang, Yi Alex
;
Xie, Jing
- In:
The journal of corporate finance : contracting, …
52
(
2018
),
pp. 143-167
Persistent link: https://www.econbiz.de/10011935927
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122
Do institutional investors enhance accounting earnings attributes in the Korean market?
Chung, Chune Young
;
Kim, Donghyun
;
Kim, Kyung Soon
; …
- In:
Emerging markets, finance & trade : a journal of the …
55
(
2019
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10012210433
Saved in:
123
Overconfidence mediates how perception of past portfolio returns affects investment behaviors
Khan, Mohammad Tariqul Islam
;
Hooi, Tan Siow
;
Chong, Lee Lee
- In:
Journal of Asia Pacific business
20
(
2019
)
2
,
pp. 140-161
Persistent link: https://www.econbiz.de/10012180205
Saved in:
124
Shareholder loyalty and firm value creating outcomes in Kenya
Kimunya, Amos M.
;
Njuguna, Amos
;
Wambalamba, Francis
-
2019
Persistent link: https://www.econbiz.de/10012146130
Saved in:
125
Stewardship code, institutional investors, and firm value : international evidence
Shiraishi, Yutaro
;
Ikeda, Naoshi
;
Arikawa, Yasuhiro
; …
-
2019
Persistent link: https://www.econbiz.de/10012134814
Saved in:
126
Explaining differences in the flow-performance sensitivity of retail and institutional mutual funds : international evidence
Miguel, Antonio F.
;
Su, Dan
- In:
Theoretical economics letters
9
(
2019
)
7
,
pp. 2711-2731
Persistent link: https://www.econbiz.de/10012213983
Saved in:
127
Do stars shine? : comparing the performance persistence of Star Sell-Side Analysts Listed by Institutional Investor, the Wall Street Journal, and StarMine
Kucheev, Yury O.
;
Ruiz, Felipe
;
Sorensson, Tomas
- In:
Journal of financial services research : JFSR
52
(
2017
)
3
,
pp. 277-305
Persistent link: https://www.econbiz.de/10011777466
Saved in:
128
Asset management and financial conglomerates : attention through stellar funds
Zambrana, Rafael
- In:
Management science : journal of the Institute for …
67
(
2021
)
4
,
pp. 2500-2518
Persistent link: https://www.econbiz.de/10012522808
Saved in:
129
Coordinated monitoring and mergers and acquisitions
Croci, Ettore
;
Mazur, Mieszko
;
Salganik-Shoshan, Galla
- In:
European financial management : the journal of the …
30
(
2024
)
3
,
pp. 1422-1459
Persistent link: https://www.econbiz.de/10014574048
Saved in:
130
Institutional investors, competition and corporate innovation : evidence from Chinese listed firms
Zhang, Jing
;
Li, Kai
;
Long, Xiaoning
- In:
Economics of transition and institutional change
32
(
2024
)
2
,
pp. 583-615
Persistent link: https://www.econbiz.de/10014505973
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