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Identitying characteristics of consumers who frequently return apparel
Johnson, Kim; Kang, Minjeong - In: Journal of fashion marketing and management 13 (2009) 1, pp. 37-48
Persistent link: https://www.econbiz.de/10003847728
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Consumer reactions to self-expressive brand display
Sprott, David E.; Spangenberg, Eric R.; Czellar, Sandor; … - 2009
Persistent link: https://www.econbiz.de/10003923345
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Investigating relationships between adolescents' liking for an apparel brand and brand self congruency
Rhee, Jongeun; Johnson, Kim K. P. - In: Young consumers : insight and ideas for responsible … 13 (2012) 1, pp. 74-85
Persistent link: https://www.econbiz.de/10009536033
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Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.; Grabowski, Andrea - In: International journal of consumer studies 37 (2013) 1, pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
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Zappos.com 2009 : Clothing, Customer Service and Company Culture
Frei, Frances X.; Ely, Robin J.; Winig, Laura - 2009
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft line retail …, they were focusing on the three C's-clothing, customer service and company culture-the keys to the company's continued …
Persistent link: https://www.econbiz.de/10014201478
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What is professional attire today? : a conjoint analysis of personal presentation attributes
Ruetzler, Tanya; Taylor, Jim; Reynolds, Dennis; Baker, … - In: International journal of hospitality management 31 (2012) 3, pp. 937-943
Persistent link: https://www.econbiz.de/10009544273
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(I’m) happy to help (you) : the impact of personal pronoun use in customer-firm interactions
Packard, Grant; Moore, Sarah G.; McFerran, Brent - In: Journal of marketing research : JMR 55 (2018) 4, pp. 541-555
Persistent link: https://www.econbiz.de/10011912731
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A typology of personal factor attributes among shoppers
Wong, Yue Teng; Syuhaily Osman; Said, Aini; Paim, Laily - In: Journal of fashion marketing and management 18 (2014) 4, pp. 394-412
Persistent link: https://www.econbiz.de/10010529559
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Social comparison motivation of mothers' with their adolescent daughters and its effects on the mother's consumption behaviour
Gentina, Élodie; Decoopman, Isabelle; Ruvio, Ayalla - In: Journal of retailing and consumer services 20 (2013) 1, pp. 94-101
Persistent link: https://www.econbiz.de/10009702204
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Does this fit my style? : the role of self-congruity in young women's repurchase intention for intimate apparel
Vigolo, Vania; Ugolini, Marta Maria - In: Journal of fashion marketing and management 20 (2016) 4, pp. 417-434
Persistent link: https://www.econbiz.de/10011551720