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Das Management der Qualität von Transportdienstleistungen
Otto, Andreas - 1993 - 1. Aufl
Persistent link: https://www.econbiz.de/10000881493
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Dienstleistungsqualität durch Total-Quality-Management
Bovermann, Anke - 1997
Persistent link: https://www.econbiz.de/10000953731
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Top-Performance der Personalbeschaffung : Auswahl von Auszubildenden bei der ALFRED TALKE GmbH & Co.KG
Randhofer, Thomas; Schmitz, Wolfgang - In: Qualitätskonzepte im Personalmanagement : Grundlagen …, (pp. 121-132). 2007
Persistent link: https://www.econbiz.de/10003598141
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Logistikprozesse in einem modernen Handelsunternehmen : Entwicklungen und Chancen
Engelhardt, Dirk; Zimmermann, Nina - In: International Management, (pp. 424-446). 2013
Persistent link: https://www.econbiz.de/10010380167
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Is logistics service quality a pathway to customer loyalty in the international freight forwarding industry?
Yoganandan, G.; Vasan, M. - In: International journal of logistics systems and … 48 (2024) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10015065427
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Service quality evaluation of international freight forwarders : an empirical research in East Asia
Huang, Sheng Teng; Bulut, Emrah; Duru, Okan - In: Journal of shipping and trade 4 (2019) 14, pp. 1-16
The purpose of this paper is to improve service quality of international freight forwarders and explore practical business solutions to enhance customer service level. Freight forwarder usually acts as an agent to source logistics service for shipper and work closely with carriers such as...
Persistent link: https://www.econbiz.de/10012139337
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Qualitätsmanagement für Logistikunternehmen
Niebuer, Alfons - 1996
Persistent link: https://www.econbiz.de/10012939320