In order to successfully run hotels and restaurants, there has to be a proper marketing strategy for the various segments of guests/customers. Therefore, this paper has attempted to identify different customer segments in these establishments. A survey was conducted involving 210 hotel guests...

Tourism produces 35 m tons of solid waste annually. For waste reduction efforts to be effective, empirical baseline measures of waste production and waste production patterns are needed. This study analyses the waste profiles of hotels and restaurants using national waste data. Results indicate...