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Creating a volume-flexible firm

Raturi, Amitabh S.; Jack, Eric P. - In: Business horizons 47 (2004) 6, pp. 69-78

Persistent link: https://www.econbiz.de/10006163351

Validating Key Results Linkages in the Baldrige Performance Excellence Model

Evans, James R.; Jack, Eric P. - In: Quality management journal : QMJ 10 (2003) 2, pp. 7-24

Persistent link: https://www.econbiz.de/10005935301

The Influence of Cognitive Dissonance on Retail Product Returns

Powers, Thomas L.; Jack, Eric P. - In: Psychology & marketing 30 (2013) 8, pp. 724-735

Persistent link: https://www.econbiz.de/10010144180

Volume Flexible Strategies in Health Services: A Research Framework

Jack, Eric P.; Powers, Thomas L. - In: Production and operations management : an international … 13 (2004) 3, pp. 230-244

Persistent link: https://www.econbiz.de/10007151598

Measuring and Comparing Volume Flexibility in the Capital Goods Industry

Jack, Eric P.; Raturi, Amitabh S. - In: Production and operations management : an international … 12 (2003) 4, pp. 480-501

Persistent link: https://www.econbiz.de/10007155910

The Spontaneous Supply Chain

Jack, Eric P.; Collins, John P. - In: APICS - the performance advantage 14 (2004) 7, pp. 30-35

Persistent link: https://www.econbiz.de/10007229538

Sources of volume flexibility and their impact on performance

Jack, Eric P.; Raturi, Amitabh - In: Journal of operations management : publ. quarterly by … 20 (2002) 5, pp. 519-548

Persistent link: https://www.econbiz.de/10006973537

Using volume flexible strategies to improve customer satisfaction and performance in health care services

Powers, Thomas L.; Jack, Eric P. - In: The journal of services marketing 22 (2008) 3, pp. 188-197

Persistent link: https://www.econbiz.de/10008057909

Using volume flexible strategies to improve customer satisfaction and performance in health care services

Powers, Thomas L.; Jack, Eric P. - In: The journal of services marketing 22 (2008) 2-3, pp. 188-197

Persistent link: https://www.econbiz.de/10008065420

Managing strategic supplier relationships: antecedents and outcomes

Jack, Eric P.; Powers, Thomas L. - In: Journal of Business & Industrial Marketing 30 (2015) 2, pp. 129-138

Purpose – The purpose of this paper was to examine the antecedents of strategic supplier relationships in conjunction with outcomes of product and service quality and financial performance. The management of strategic supplier relationships involves the selection and development of suppliers...

Persistent link: https://www.econbiz.de/10014844401