Effective supply chain management (SCM) has become a potentially valuable way of securing competitive advantage and improving organizational performance since competition is no longer between organizations, but among supply chains. This research conceptualizes and develops five dimensions of SCM...

Seeks to compare the quality management practices in three different countries: USA, India and China. For this research various constructs representing quality management practices and quality results were conceptualized. A questionnaire survey instrument was developed, pre‐tested and the...

Presents the results of a study on quality management infrastructure practices and quality performance in manufacturing companies located in the North and Central regions of Mexico and the US Midwest region. Seven quality management infrastructure practices – top management support, strategic...

Purpose – The manufacturing community has embraced the concept of total quality management (TQM) but little research has been published on how each aspect of quality is measured. This paper provides a deeper understanding of current quality measures and recommendations for appropriate TQM...

Total quality management is imperative for new industrializing countries in order to achieve international competitiveness and economic growth. An empirical research was conducted in three new industrialized countries (India, China, and Mexico) to assess the practices in the human resource...

Purpose – The purpose of this paper is to develop and empirically test a framework analyzing the relationship of collaborative knowledge management practices (CKMP) with supply chain integration and supply chain knowledge quality. Design/methodology/approach – The design of the study is...

Purpose – To examine the relationship of performance in advanced manufacturing technologies (AMT) to the levels of AMT investments and planning and implementation activities in two regions of America: Anglo‐Saxon (USA and Canada) and Hispanic (Mexico and Costa Rica)....