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Purpose – The purpose of this paper is to illustrate how emotion display rules are influenced by relational, occupational, and cultural expectations. Design/methodology/approach – The authors compare these influences by assessing anger and happiness display rules toward customers, coworkers,...
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The non-repetitive nature of projects, globalization, the growing number of distributed project teams, and the substantial number of high-tech projects in which the human brain is the most important resource are just few of the forces making human resource management in projects a critical...
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Wanting is believing : understanding psychological processes in organizational justice by examining perceptions of fairness -- The battle between self-interest and fairness : evidence from ultimatum, dictator, and Delta games -- Images of justice : development of justice integration theory --...
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