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Ökonomische Bewertung des Qualitätsmanagements unter Berücksichtigung der Kundenzufriedenheit
Reiner, Gerald - 2001 - 1. Aufl.
Persistent link: https://www.econbiz.de/10001656644
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Neukonzeption des performance measurements : der GOPE-Ansatz
Schrank, Randolf - 2002
Persistent link: https://www.econbiz.de/10001659875
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The roles of quality departments and their influence on business results
Gremyr, Ida; Elg, Mattias; Hellström, Andreas; Martin, … - In: Total quality management & business excellence 32 (2021) 8, pp. 886-897
Persistent link: https://www.econbiz.de/10012513933
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An empirical exploration of quality management practices and firm performance from Chinese manufacturing industry
Liu, Huiming; Wu, Su; Zhong, Chongwen; Liu, Ying - In: Total quality management & business excellence 32 (2021) 15, pp. 1694-1712
Persistent link: https://www.econbiz.de/10012694179
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Quality citizenship, employee involvement, and operational performance : an empirical investigation
Mellat-Parast, Mahour - In: International journal of production research 51 (2013) 10, pp. 2805-2820
Persistent link: https://www.econbiz.de/10009736381
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The link between quality management and innovation performance : a content analysis of survey-based research
Segarra-Ciprés, Mercedes; Escrig-Tena, Ana B.; … - In: Total quality management & business excellence 31 (2020) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10012256573
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A fuzzy data envelopment analysis model for evaluating the efficiency of socially responsible and conventional mutual funds
Baeza-Sampere, I.; Coll-Serrano, V.; MacZali, Bouchra; … - In: Journal of risk 19 (2016) 1, pp. 77-90
Persistent link: https://www.econbiz.de/10011579811
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Impact of quality management practices on quality performance and financial performance : evidence from Indian manufacturing companies
Parvadavardini, S.; Vivek, N.; Devadasan, S. R. - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 507-530
Persistent link: https://www.econbiz.de/10011579838
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Sales force behaviour and best practice pricing drive a product's return on investment
Baker, Timothy; Collier, David A.; Jayaraman, Vaidy - In: International journal of services and operations management 28 (2017) 3, pp. 335-358
Persistent link: https://www.econbiz.de/10011862544
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Impact of total quality management on organisational performance : exploring the mediating effects of organisational learning and innovation
Modarres, Mohsen; Pezeshk, Jaleh - In: International journal of business environment : IJBE 9 (2017) 4, pp. 356-389
Persistent link: https://www.econbiz.de/10011891246