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Developing international benchmarks of patient safety culture in hospital care : Findings of the OECD patient safety culture pilot data collection and considerations for future wor...

de Bienassis, Katherine - 2022

information is transferred across hospital units and during shift changes. Just two-in-five surveyed health workers in OECD …

Persistent link: https://www.econbiz.de/10012886669

Improving Patient Safety - How to Use Service Modularity in Healthcare Processes to Manage Systemic Errors

Kapsali, Maria; Bessant, J. - 2012

purpose, 5 healthcare processes from the surgical ward of a UK hospital are analysed through FMEAs, Root Cause Analysis and … study also uses 5 industrial examples (rail, marine, chemicals, construction, and animal hospital) to show how this is …

Persistent link: https://www.econbiz.de/10014164045

The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects

Alkhaldi, Rasha Zuhair; Abdallah, Ayman Bahjat - In: Journal of health organization and management 36 (2022) 3, pp. 368-387

Persistent link: https://www.econbiz.de/10013367359

What determines patient loyalty in health services? : an analysis to assist service quality management

Oliveira, Lucas Ambrósio Bezerra de; Albuquerque, … - In: Total quality management & business excellence 33 (2022) 12, pp. 1403-1421

Persistent link: https://www.econbiz.de/10013352681

Patient Safety and Quality

Braithwaite, Jeffrey; Donaldson, Liam - In: The Oxford handbook of health care management. 2016

Persistent link: https://www.econbiz.de/10013476323

Surgical team perceptions of the surgical safety checklist in a tertiary hospital in Jordan : a descriptive qualitative study

Albsoul, Rania; Alshyyab, Muhammad Ahmed; Al Odat, … - In: The TQM journal : the international review of … 35 (2023) 6, pp. 1394-1416

Persistent link: https://www.econbiz.de/10014326383

Key drivers of promoting patient safety culture from the perspective of medical staff at a tertiary hospital in China

Li, Li; Wu, Hsin-Hung; Huang, Chih-Hsuan; Zou, Yuanyang; … - In: The TQM journal : the international review of … 35 (2023) 6, pp. 1556-1567

Persistent link: https://www.econbiz.de/10014326403

Modeling patient perceptions about generic drug quality and trust with doctors : an empirical analysis for creating sustainable healthcare

Rejikumar G.; Ajitha, Aswathy Asokan; Kalpana, P.; … - In: IEEE transactions on engineering management : EM 70 (2023) 8, pp. 2968-2987

Persistent link: https://www.econbiz.de/10014364803

The relationship between healthcare service provision models and patient experience

De Rosis, Sabina; Barchielli, Chiara; Vainieri, Milena; … - In: Journal of health organization and management 36 (2022) 9, pp. 1-24

Persistent link: https://www.econbiz.de/10014302936

Assessment of patient safety culture in two emergency departments in Australia : a cross sectional study

Alshyyab, Muhammad A.; Albsoul, Rania A.; Kinnear, … - In: The TQM journal : the international review of … 35 (2023) 2, pp. 540-553

Persistent link: https://www.econbiz.de/10014321251

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