A substantial amount of prior research has focused on the conflicting demands put on managers in multinational corporations (MNCs) as a result of simultaneous pressures for local responsiveness and global integration. However, despite this research we do not really understand how managers in...

This study is about helping managers identify and enhance the idiosyncratic firm resources required for delivering superior perceived use value to customers. Specifically, the research has focused on the organisational knowledge required for routinised service delivery, and has operationalised...

This is a study of managers' perceptions of the strategicpriorities in their strategic business unit (SBU). The perceptionsmanagers have of the current competitive strategy of their SBUare used to explore four main research themes. Managers'perceptions are accessed through a brief,...

This research – which was motivated by a perceived gap between thereality of the world of the strategic leader and leadershipdevelopment practice - offers an integrated perspective on thedimensions, development, and deployment of strategic leadercapability. In the first of three thematically...