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mobile phone marketing. Through the application of constructs adapted from traditional innovation and product involvement … with mobile phone marketing, and their involvement with their mobile phone, influenced their intention to accept marketing … and compatibility) were significantly associated with their acceptance (or adoption) of marketing messages sent via their …
Persistent link: https://www.econbiz.de/10009484355
have been calls for researchers to go beyond identifying the benefits of effectivebrand equity management to explore how … development of the antecedent resources andcapabilities associated with brand equity management across national borders into China. …
Persistent link: https://www.econbiz.de/10009484388
Changes in global marketplace dynamics necessitate that marketing communications strategies be more effective and … efficient if a firm's message is to influence purchase decisions. The basic premise of the integrated marketing communications … (IMC) approach is that, through the coordination of marketing communications efforts, the firm can reach diverse audiences …
Persistent link: https://www.econbiz.de/10009484392
value creation (SBVC) and therole of brand marketing.Design/methodology/approach The authors first develop a model of SBVC … the moderation role of service brand marketing capability (SBMC) on the relationship between SBVO-SBPVIoutcomes. SBVO is …
Persistent link: https://www.econbiz.de/10009484393
.Findings The findings shed light on the importance of cross-channel service brand management together with managing critical web …
Persistent link: https://www.econbiz.de/10009484394
Purpose This research seeks to extend the work of Dabholkar et al. into the e-retail domain toassess alternate theoretical frameworks of e-service quality. Particular focus is placed on e-servicequality and whether elements of e-service quality should be viewed by dimensions, as antecedents to...
Persistent link: https://www.econbiz.de/10009484395
contribution of business orientations, especially marketing orientation and innovationorientation to the creation of customer … includes partial least squares.Findings The findings demonstrate that being marketing-oriented and innovation … develop a high levelof marketing orientation and innovation orientation as two efficient ways to achieve higher levels …
Persistent link: https://www.econbiz.de/10009484396
customerempowerment in the marketing effort is essential for services firms to realize the potential value of market orientation. This is …
Persistent link: https://www.econbiz.de/10009484397
While the study of flow has attracted the interestof scholars seeking to understand its nature and effects onconsumption related behaviors, it has received limitedattention from Internet researchers seeking to understandfactors controllable by firms which influence its formation.This study...
Persistent link: https://www.econbiz.de/10009484398
This paper makes a detailed comparison of two major financial services in Singapore: life insurance and stockbrokerage. Relationships of perceptions and expectations of service quality, mean service adequacy (MSA) and mean service superiority (MSS) with service satisfaction and loyalty are...
Persistent link: https://www.econbiz.de/10009484549