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The marketing pocketbook
Russell-Jones, Neil; Fletcher, Tony - 1996
Persistent link: https://www.econbiz.de/10004336050
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Customer relationship management
Russell-Jones, Neil - 2002
Persistent link: https://www.econbiz.de/10001666573
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Customer relationship management
Russell-Jones, Neil - 2002
Persistent link: https://www.econbiz.de/10004747670
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Implementing ISO 9000: Three Perspectives
Fletcher, Tony; Hart, Joseph; Kitka, Jill; Fitzwilliam, … - In: Quality digest 18 (1998) 5, pp. 26-31
Persistent link: https://www.econbiz.de/10006306562
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1992 - the changing face of financial services
Russell-Jones, Neil - 1992
Persistent link: https://www.econbiz.de/10000850171
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1992 - the changing face of financial services
Russell-Jones, Neil - 1992
Persistent link: https://www.econbiz.de/10004141706
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The business planning pocketbook
Russell-Jones, Neil; Hailstone, Phil - 2009 - 2. ed.
Persistent link: https://www.econbiz.de/10008910523