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The business and marketing env...
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Marketing
30
Consumer behaviour
21
Konsumentenverhalten
16
Relationship marketing
13
Customer satisfaction
11
Marketing management
11
Marketingmanagement
11
USA
10
United States
10
Dienstleistung
7
Kundenzufriedenheit
7
Beziehungsmarketing
6
Emotion
6
Unternehmen
6
Großbritannien
5
Service quality
5
Services marketing
5
United Kingdom
5
Enterprise
4
International marketing
4
Management
4
Social Web
4
Social web
4
Tourism
4
Anticipation
3
Brand image
3
Brand management
3
Confidence
3
Customer loyalty
3
Dienstleistungsqualität
3
Emotions
3
Erfolgsfaktor
3
Experience
3
Experiment
3
Financial services
3
Internationales Marketing
3
Markenführung
3
Markenimage
3
Market research
3
Marktforschung
3
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Undetermined
29
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Article
84
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43
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Article in journal
28
Aufsatz in Zeitschrift
28
Lehrbuch
11
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11
research-article
11
Fallstudiensammlung
7
Aufsatz im Buch
5
Book section
5
Case study
5
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5
conceptual-paper
3
review
3
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2
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2
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2
case-report
1
review-article
1
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1
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1
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Language
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English
94
Undetermined
33
Author
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Palmer, Adrian
112
Koenig-Lewis, Nicole
17
Hartley, Robert F.
14
O'Neill, Martin
10
Bejou, David
9
Hartley, Bob
8
Ackermann, Claire-Lise
3
Beggs, Rosalind
3
Hubbard, Susan
3
Martin, David
3
Asaad, Yousra
2
Charters, Steven
2
Gallagher, Damian
2
Huo, Qunying
2
Mathel, Virginie
2
McCole, Patrick
2
Moll, Alexander
2
O’Neill, Martin
2
Ponsonby, Sharon
2
Ting, Lucy
2
Vichiengior, Tunyaporn
2
Wray, Barry
2
Barrett, Shirley
1
Blumrodt, Jens
1
Boissy, Stephanie
1
Claycomb, Cindy
1
Cliquet, Gérard
1
D'Cruz, Brendan
1
Divakaran, Pradeep Kumar Ponnamma
1
Ennew, Christine T.
1
Hawkins, Eric
1
Ingold, Anthony
1
Jones, Lisa Elinor Medi
1
Karjaluoto, Heikki
1
Keown-McMullan, Caroline
1
Keown‐McMullan, Caroline
1
Koenig‐Lewis, Nicole
1
Koening-Lewis, Nicole
1
Marquet, Morgan
1
Matkovskyy, Roman
1
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Chartered Institute of Marketing <London>
1
Published in...
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Journal of marketing management : MM
14
The journal of services marketing
12
Journal of Services Marketing
9
Tourism management : research, policies, practice
5
European Journal of Marketing
4
International Journal of Bank Marketing
3
Journal of customer behaviour
3
Managing service quality : MSQ ; an international journal
3
Direct marketing : an international journal
2
European journal of marketing : EJM
2
International Journal of Contemporary Hospitality Management
2
The journal of applied business research
2
The marketing review
2
CIM practice & revision kit / Professional certificate in marketing
1
Destination branding : creating the unique destination proposition
1
European Sport management quarterly : ESMQ
1
European journal of marketing
1
Global Business and Economics Review
1
Going global: implementing international business operations
1
International Journal of Public Sector Management
1
International journal of electronic commerce : IJEC
1
International journal of public sector management : IJPSM
1
Journal of business research : JBR
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing education : JME
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of vacation marketing : an international journal
1
Management Decision
1
Management decision : MD
1
Marketing Intelligence & Planning
1
Marketing intelligence & planning
1
Relationship marketing : gaining competitive advantage through customer satisfaction and customer retention
1
The international journal of bank marketing : IJBM
1
The marketing book
1
The secure online business handbook : a practical guide to risk management and business continuity
1
The service industries journal
1
The spread of yield management practices : the need for systematic approaches ; with 13 tables
1
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Source
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ECONIS (ZBW)
59
OLC EcoSci
30
Other ZBW resources
21
USB Cologne (EcoSocSci)
16
RePEc
1
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71
Consumer anticipation : antecedents, processes and outcomes
Vichiengior, Tunyaporn
;
Ackermann, Claire-Lise
;
Palmer, …
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
1/2
,
pp. 130-159
Persistent link: https://www.econbiz.de/10012178374
Saved in:
72
The influence of buyers’ time orientation on online shopping behavior : a typology
Xu-Priour, Dong Ling
;
Cliquet, Gérard
;
Palmer, Adrian
- In:
International journal of electronic commerce : IJEC
21
(
2016/2017
)
3
,
pp. 299-333
Persistent link: https://www.econbiz.de/10011737267
Saved in:
73
The business and marketing environment
Palmer, Adrian
;
Worthington, Ian
-
1992
Persistent link: https://www.econbiz.de/10004135966
Saved in:
74
Linking external and internal relationship building in networks of public and private sector organizations: A case study
Palmer, Adrian
- In:
International journal of public sector management : IJPSM
9
(
1996
)
3
,
pp. 51-60
Persistent link: https://www.econbiz.de/10007326303
Saved in:
75
Service failure and loyalty: An exploratory empirical study of airline customers
Bejou, David
;
Palmer, Adrian
- In:
The journal of services marketing
12
(
1998
)
1
,
pp. 7-22
Persistent link: https://www.econbiz.de/10007359826
Saved in:
76
Co-operation and competition: A Darwinian synthesis of relationship marketing
Palmer, Adrian
- In:
European journal of marketing : EJM
34
(
2000
)
5-6
,
pp. 687-704
Persistent link: https://www.econbiz.de/10006094436
Saved in:
77
Using Neural Network Analysis to Evaluate Buyer-Seller Relationships
Wray, Barry
;
Palmer, Adrian
;
Bejou, David
- In:
European journal of marketing : EJM
28
(
1994
)
10
,
pp. 32-48
Persistent link: https://www.econbiz.de/10006104717
Saved in:
78
Primary and secondary effects of emotions on behavioural intention of theatre clients
Palmer, Adrian
;
Koenig-Lewis, Nicole
- In:
Journal of marketing management : MM
26
(
2010
)
13
,
pp. 1201-1218
Persistent link: https://www.econbiz.de/10008744927
Saved in:
79
Experiential values over time - a comparison of measures of satisfaction and emotion
Koenig-Lewis, Nicole
;
Palmer, Adrian
- In:
Journal of marketing management : MM
24
(
2008
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10008416651
Saved in:
80
Customer experience management: a critical review of an emerging idea
Palmer, Adrian
- In:
The journal of services marketing
24
(
2010
)
3
,
pp. 196-209
Persistent link: https://www.econbiz.de/10008418646
Saved in:
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