Purpose – This paper sets out to explore the degree to which consumer price segments can be generalized across product categories. Design/methodology/approach – A comprehensive segmentation framework of price‐related activating and cognitive inner processes and preferences is proposed to...

Purpose – The concept of key account management (KAM) has received considerable attention from practitioners and scholars for well over 20 years now. However, numerous articles build on a set of tacit assumptions for which we lack empirical evidence. This paper seeks to propose an empirical...