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Creativity in applied enterpri...
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Innovation
16
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Kristensson, Per
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14
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8
Magnusson, Peter
7
Wästlund, Erik
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Colurcio, Maria
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Lervik-Olsen, Line
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Journal of business research : JBR
6
Journal of retailing and consumer services
6
Journal of Service Management
5
Journal of service management
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Creativity and innovation management
4
Journal of Services Marketing
3
The journal of services marketing
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International journal of product development : IJPD
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International journal of quality and service sciences
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International journal of service industry management : IJSIM
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Technovation : the international journal of technological innovation, entrepreneurship and technology management
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Business transformation for a sustainable future
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European Journal of Innovation Management
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Handbook of service science ; [Vol. 1]
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International Journal of Quality and Service Sciences
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The Handbook of Innovation and Services
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ECONIS (ZBW)
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Customers' experiences of co-creation during service innovation
Sjödin, Carina
;
Kristensson, Per
- In:
International journal of quality and service sciences
4
(
2012
)
2
,
pp. 189-204
Persistent link: https://www.econbiz.de/10009573201
Saved in:
12
Idea generation : customer co-creation versus traditional market research techniques
Witell, Lars
;
Kristensson, Per
;
Gustafsson, Anders
; …
- In:
Journal of service management
22
(
2011
)
2
,
pp. 140-159
Persistent link: https://www.econbiz.de/10009155031
Saved in:
13
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
14
Customer integration within service development : a review of methods and an analysis of insitu and exsitu contributions
Edvardsson, Bo
;
Kristensson, Per
;
Magnusson, Peter
; …
- In:
Technovation : the international journal of …
32
(
2012
)
7/8
,
pp. 419-429
Persistent link: https://www.econbiz.de/10009659376
Saved in:
15
Customer co-creation in service innovation : a matter of communication?
Gustafsson, Anders
;
Kristensson, Per
;
Witell, Lars
- In:
Journal of service management
23
(
2012
)
3
,
pp. 311-327
Persistent link: https://www.econbiz.de/10009619172
Saved in:
16
The effect of frontline employees' personal self-disclosure on consumers' encounter experience
Andersson, Pernille K.
;
Gustafsson, Anders
;
Kristensson, Per
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 40-49
Persistent link: https://www.econbiz.de/10011473141
Saved in:
17
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
18
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
19
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
20
The effect of gaze on consumers' encounter evaluation
Andersson, Pernille
;
Wästlund, Erik
;
Kristensson, Per
- In:
International journal of retail & distribution management
44
(
2016
)
4
,
pp. 372-396
Persistent link: https://www.econbiz.de/10011515570
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